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Sales Support Representative

2 months ago

Falls Church, United States DAFA Management Full time
Job DescriptionJob Description

HERE IS YOUR OPPORTUNITY TO APART OF AN ELITE TEAM AS A SALES SUPPORT REPRESENTATIVE

We are seeking competitive, hard-working, enthusiastic, and committed individuals to join our team and expand their growth. 

Our firm continues to set the standard for excellence in Sales Support and establishing a repeat customer base for clients. Ensuring customer satisfaction in a way that suits their needs means offering sales support through every step. Our Sales Support Representatives act as a guide throughout each sales experience, providing a simple and seamless process. 

***If you are a Sales Support Representativelooking to further your career with an established and respected business consulting firm, join our impeccable team at Dafa Management now

We are looking for a Sales Support Representative to:

  • Record confidential customer information accurately within our customer database
  • Act as the face of the brand ensuring each customer has a positive sales experience
  • Offer sales support and solutions to customers in accordance with the company's sales and operations policies
  • Communicate with the sales and operations management team regarding customer requests and concerns
  • Interact with potential or existing customers, enter orders, and perform a variety of additional activities to facilitate excellent sales solutions to support business objectives
  • Maintain professional communication with customers and team members while using cross-functional company resources and sales tools

We are looking for a Sales Support Representative to have:

  • A degree in Operations Management, Business, Communications or related fields
  • 1-2 years of experience in customer service, call center, operations support, or sales  
  • Excellent listening skills and a strong customer focus 
  • Attention to detail, strong organizational skills, and detail-oriented with excellent data entry skills
  • Exceptional conflict resolution abilities
  • Ability to address complaints and resolve conflict in a professional and decisive manner

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