Technical Support

3 weeks ago


Oak Ridge, United States ITR Full time

Job DescriptionJob DescriptionTechnical Support TechnicianThis position provides preparation, imaging, configuration, and installation of software. Provide basic evaluation of computer functionality and be responsible for imaging of computers to load pre-configured operating systems and verification of correct hardware function (Windows and Mac). Imaging new machines as well as reimaging older machines to be reused.Qualifications:• Strong technical aptitude and laptop /PC troubleshooting skills.• Fix issues with laptops that are being imaged.• Ability to follow procedural steps.• Attention to detail.• Works well with other team members.• Deadline and detail oriented.• Willingness to learn.Experience:• Microsoft Office: 1 year (Preferred)• Windows: 1 year (Preferred)• Mac: Basic understanding (will have the opportunity to learn more while in position.• Software troubleshooting: 1 year (Preferred)



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