Account Manager

4 weeks ago

Brentwood, United States NxT Level Full time
Job DescriptionJob Description

About Nxt Level:

Nxt Level is a team of bad a** recruiters, headhunters, and specialists in sourcing top talent in multiple industries. We partner with some of the most innovative technology startups in the world, helping them build elite teams. With our tight-knit culture and work-hard-play-hard attitude, Nxt Level has earned recognition as a best place to work by the Nashville Business Journal in 2021.

Role Purpose:

We are actively seeking an Account Manager to join our team. At Nxt Level, an Account Manager plays a critical client-facing role, responsible for managing ongoing customer relationships and building referral pipelines. As an Account Manager, you will partner with our recruitment team to ensure top-tier candidates are delivered to our clients.

Key Responsibilities:

  • Client Relationship Management: Building and maintaining strong relationships with clients to understand their recruitment needs, company culture, and long-term goals.
  • Recruitment Strategy: Collaborating with clients to develop effective recruitment strategies that align with their business objectives. This includes understanding job requirements, sourcing strategies, and candidate profiles.
  • Candidate Sourcing and Selection: Working closely with the recruitment team to identify, screen, and select candidates that match the client's requirements. This might involve headhunting, using job boards, social media, and other recruitment tools.
  • Coordination and Communication: Acting as the primary point of contact between the client and the recruitment agency. Ensuring clear and consistent communication regarding the progress of the recruitment process, feedback on candidates, and any adjustments needed.
  • Contract Negotiation: Assisting in the negotiation of contracts and agreements between the client and candidates, ensuring that terms are favorable and in line with market standards.
  • Client Satisfaction and Retention: Monitoring the success of placements and the satisfaction of clients. Addressing any issues or concerns promptly to ensure client retention and repeat business.
  • Market Research: Keeping up-to-date with industry trends, salary benchmarks, and other factors that could impact recruitment efforts. Providing clients with insights that can help them stay competitive in the job market.
  • Reporting and Analytics: Providing clients with regular reports on recruitment activities, candidate progress, and other relevant metrics. Using data to refine recruitment strategies and improve client outcomes.

What It Takes to Succeed:

  • Never Back Down Attitude: "Not my job" makes you shiver; "I can do it" is your motto. You thrive in organized chaos and love being part of an elite team.
  • Natural Born Leader: You lead by example, inspire your team, and are highly autonomous. Your positive attitude is contagious both internally and externally.
  • Constant Learner: You are committed to learning something new every day, continually growing, and adding new skills to your repertoire.
  • Believe in Yourself: You are braver than you think, more talented than you know, and capable of more than you imagine.
  • Consistency: You understand that consistency is key to long-term success, and you strive to be reliable, persistent, and results-driven.

Daily Responsibilities of Nxt Level Employees:

  • We Get Results: We believe that true respect is not just given; it is earned through demonstrable outcomes and a steadfast commitment to excellence in everything we do. Touching the line is a pursuit of excellence in everything we do.
  • We Create Raving Fans: We don't just aim to satisfy our customers; we strive to create raving fans internally and externally by delivery results.
  • We Play Chess. Not Checkers: We are strategic and think about Your Next 5 Moves. We anticipate if our actions will create raving fans and help us deliver results internally and externally.
  • We Are World Class Hunters: We qualify and quantify our decisions. We listen to understand rather than listen to respond. We do this so we can be proactive rather than reactive in our approach to anticipating our next move, creating raving fans, and delivering results.
  • We Lead By Example: Like when you're in a plane, you put on your mask before helping others. This simply means that you're holding yourself accountable to your core responsibilities before helping others. By doing so, you can listen to understand, anticipate your next move, create raving fans internally and externally, and deliver results to earn respect.
  • We Spread Contagious Positivity: We don't need everyone to be the class clown. Instead, we think about working with positive intent at all times. We seek to understand how our actions and how our peers actions are with positive intent at all times.
  • We Are Uncompromising: We hold ourselves and our team accountable to high standards on execution, integrity, quality, accepting challenges, and delivering consistently.
  • We Are a Next Level Team: We are living all of our company values with the core vision to be the most influential voice in talent acquisition. We dream big. We hire right. We change lives.

Why Join Nxt Level?

  • Culture: A supportive, energetic team with a work-hard-play-hard attitude.
  • Growth: Opportunities for personal and professional development in a fast-paced, high-growth environment.
  • Impact: Play a key role in building elite teams for some of the world's most innovative companies.

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