Outside Sales Account Manager

3 weeks ago

Fargo, United States Dakota Supply Group Full time
Job DescriptionJob Description

DSG is seeking a Plumbing and HVAC Outside Sales Account Manager for our Fargo, ND location. As an Outside Sales Account Manager, you will actively promote DSG products and services to both contractors and industrial accounts and assure customer satisfaction in order to maintain and build strong business relationships with our customers, partners, and communities.


At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we’ve delivered more than supplies, we’ve offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.


A Typical Day in the Life of a Plumbing & HVAC Outside Sales Account Manager at DSG:

  • Travel up to 125 miles of branch to establish, manage, and maintain strong customer relationships and accounts by providing stellar customer service, including responding to and calling on customers as necessary
  • Work with our Inside Sales Associates to identify, prioritize, and implement initiatives that will improve customer satisfaction and territory growth
  • Seek and develop new customer opportunities and accounts
  • Introduce, promote, and demonstrate new products and marketing programs
  • Correspond with Branch Manager and Purchasing Agents on changes in product demands
  • Act as a facilitator for the customer ordering process, including: processing all types of customer orders, correcting orders, responding to open order and back order inquiries, responding to customer requests for product returns, and suggesting changes for improving the overall order process

A Successful HVAC/Plumbing Outside Sales Account Manager Typically Has:

  • A high School diploma or equivalent; postsecondary degree is preferred.
  • A valid driver’s license and acceptable driving record (required).
  • Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of plumbing and HVAC products.
  • Strong sales skills, with a proven track record of successful territory development.
  • 3-5 years of sales experience.
  • Outstanding organizational skills and the ability to multitask in order to effectively prioritize and manage workflow.
  • A strong attention to detail and ability to follow-through/follow-up.
  • A general understanding of plumbing and HVAC software and programs to help customers with designs and rebates.
  • Familiarity with DSG Web Commerce and the ability to instruct customers on its uses.
  • Excellent time management skills.

At DSG, We Offer Benefits Built for You:

  • We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
  • We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
  • We offer competitive compensation packages based on your experience and potential.
  • You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
  • Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, paid parental leave, Dependent Care Flexible Spending Account (FSA), and Health Savings Account (HSA) with employer contribution, among many others.
  • You will have the opportunity to prepare for your future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
  • You will receive a discount on all DSG-supplied products.
  • We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.

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