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Guest Service Representative

2 months ago

Smyrna, United States Amy Cakes Inc. Part time $10 - $12
Job DescriptionJob Description

Nothing Bundt Cakes Smyrna is currently hiring seasonal part-time Guest Service Representatives

We are looking for smiling, friendly and super positive employees to bring joy to guests with cake We are gearing up for the holiday season, so holiday availability is a must.

Perks include:

  • Perfect hours for a balanced work schedule
  • Employee Discounts on Bundt Cake and Retail
  • Casual Uniform
  • Fun and joyful environment

Part-time GSRs will be scheduled 10-25 hours per week Monday-Sunday. Must have the flexibility to work two or more morning or evening shifts. Shifts times may vary but typically the hours are morning (8:30am-2pm) and evening (2pm-7:30pm)

Need all shifts *Pay range is based on experience.

Bakery hours are Monday-Saturday 9am-7pm, Sunday 11am-4pm.

Nothing Bundt Cakes Core Values:

  • Servant’s Heart
    • Goes above and beyond to support the team or guest, and is reliable, trustworthy, and responsive.
    • Keeps the good of the team or guest ahead of personal interests or gain.
    • Displays humility and empathy in interactions with others.
  • Spirit of a Champion
    • Demonstrates pride in responsibilities, an intense drive, and a passion to succeed.
    • Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
    • Operates with a strong sense of urgency and adheres to NbC brand standards.
  • Genuine Connections
    • Projects warmth, enthusiasm, and optimism that attracts others.
    • Builds positive, productive relationships with all team members.
    • Listens actively and communicates openly, clearly and respectfully.

Knowledge, Skills, and Abilities:

  • Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
  • Enjoys interacting with diverse people and excels at providing a superior guest experience.
  • Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
  • Is diligent, organized and self-motivated.
  • Has the ability to understand and carry out oral and written instructions and request clarification when needed.
  • Is comfortable with new technology and has the ability to operate a point-of-sale system.
  • Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
  • Has the capacity to stand for extended periods of time and work in a fast-paced environment.

Education, Certifications and Work Experience Requirements:

  • Applicants must be 16 years of age or older.
  • While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.