Warehouse Manager

Direct and manage the overall operation of a small to midsize warehouse that is responsible for direct shipments to customers for their branch operations. Duties and responsibilities include financial performance, monitoring of operational budgets, inventory management, capital expenditures, staffing, transportation, quality and productivity standards attainment, customer service and communication, safety, regulatory affairs, facility organization, training, administration, and security of the warehouse facility. Incumbent is expected to engage in workforce activities and supplement staffing as needed.

Essential Job Functions:

1. Manages all aspects of warehouse operations through appropriate planning with the Branch Manager to: determine workforce staffing needs; assignment of staff to positions, employee training, ensure warehouse Standard Operating Procedures are being followed; conduct daily staff meetings and coordinate workforce to handle volume of work; and provide coaching, feedback, or guidance to staff in solving problems and meeting goals.
2. Ensure individuals meet or exceed established quality, efficiency, performance, and attendance standards. Monitors daily reports and reviews discrepancy reports for types of errors and identifying which employee(s) are responsible. Retrains and takes corrective action with subordinates whenever necessary.
3. Ensure all orders are picked and shipped within established shipping schedules, meeting or exceeding quality and accuracy standards by; monitoring daily reports; and organizing facilities to maximize efficiency and material flow.
4. Ensure that all received merchandise is properly accounted for by verification of items received to the shipping documents, inspection of received items for damage, and put-away in a timely manner by; monitoring daily reports; working with the purchasing and accounts payable groups to take necessary corrective action in the event of discrepancy; and organizing facilities to maximize efficiency and material flow.
5. Ensure the safety of the workforce by clearly communicating and supporting the company’s safety program and specific safety initiatives to all levels of personnel and management; observing and coaching employees in complying with safety rules; removing safety obstacles; complying with all governmental regulations including OSHA, Worker’s Compensation, and MSDS; chairing an active and effective Safety Committee; and ensuring all equipment is maintained and operated in a safe manner including the training and certifications of employees designated to operate equipment.
6. Assists the Branch Manager in defining and fulfilling financial objectives of the warehouse by assisting with the development of annual operating and capital expenditure budgets, monitoring of performance to budget regularly, interpreting the performance results and by adjusting goals and operating procedures to meet the warehouse objectives.
7. Maintain good housekeeping standards, appropriate sanitation and security of the warehouse facility by working with a protection company in maintaining an intrusion prevention system; overseeing staff to prevent employee theft; and monitoring staff in housekeeping and maintenance duties.
8. Organizes and maintains the warehouse facility to ensure inventory accuracy within assigned locations. Requires frequent cycle counts of product and conducts physical inventories of warehouse goods as required by the business plan.
9. Fosters a team-oriented work environment that is productive and efficient. Creates and maintains recognition programs for employees to promote employee satisfaction. Promotes developmental plans for succession planning.
10. Ensures proper lines of communication are firmly in place by conducting frequent department meetings, daily person-to-person contact, an open-door policy, and completing formal-written employee performance reviews.
11. May perform other duties and responsibilities as requested by management for the smooth and efficient operation of the warehouse.

Education, Work Experience & Specialized Skills or Knowledge:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Minimum of a High School Diploma with two- or four-year degree highly desirable; five to eight years related experience as a Warehouse Manager; or equivalent combination of education and experience.

The level of a Warehouse Manager I, II, or III is determined by the sales volume of the branch. Please see details below:

Job Specific Knowledge, Skills and Abilities:

• Knowledge of warehouse operations i.e., shipping, receiving, flow patterns, freight.
• Knowledge of financial operations i.e. costs of operation, return on investment, budgets.
• Knowledge of human resource management principles, including hiring, terminating, training, orienting, coaching, and evaluating employees.
• Knowledge of governmental regulations as applied to warehouse operations, including OSHA regulations, Workers’ Compensation, Hazardous Materials Handling.
• Knowledge of transportation methods and DOT requirements.
• Excellent communication skills and the ability to motivate positive work behaviors of warehouse and delivery driver staff.
• Ability to plan, organize and direct the activities of subordinates.
• Project management skills: establishing objectives, timelines, and deadlines; action planning to meet deadlines; evaluating current and future positions.
• Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.
• Ability to develop efficient work procedures.
• Ability to effectively communicate information across different individuals, departments, and external parties.

Work Behaviors:

• Ability to lead and work with employees in a team-based environment.
• Desire to support and meet the needs of customers, employees, and the company.

Physical Demands & Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical: While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk and hear. The employee is frequently required to walk. The employee is occasionally required to stand; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Warehouse Environment: Medium to large warehouses with racks and bins, most work is performed using forklifts, pallet jacks, and RF scanner. Warehouse is not air conditioned and the climate in the warehouse will align closely with the ambient air temperature/humidity outside the warehouse. Exhaust and/or ventilation fans will typically assist with circulating airflow.

Why the Ware Group?

• Competitive Pay
• Comprehensive benefits package including Health, Dental, and Vision
• 401K with company match
• Tuition Reimbursement Program
• EAP Program
• Employee Wellness Program
• Employee Referral Program
• Warehouse Safety Reward Program

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.