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Director of Practice Operations
4 months ago
SUMMARY
This leadership role will oversee the administrative operations of our Physician Orthopedic practices and plays a crucial role in ensuring the efficient and effective functioning of clinical and non-clinical operations within the practice. The ideal candidate will ensure streamlined processes, thrive for continuous improvement and will ensure the highest standards of patient care and satisfaction. This is a challenging and rewarding opportunity for a motivated healthcare leader to make a meaningful impact on the delivery of orthopedic care.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)
Strategic Planning: Develop and implement strategic plans to achieve organizational goals and objectives.
Administrative Oversight: Oversee all administrative functions of the practice, in partnership with shared services leaders.
Regulatory Compliance: Ensure compliance with all relevant healthcare regulations, including HIPAA, OSHA, and state licensing requirements.
Financial Management: Manage and oversee the practice's financial operations, including budgeting, financial reporting, and revenue cycle management.
Staff Management: Recruit, hire, train, and supervise administrative staff, fostering a culture of professionalism, teamwork, and continuous improvement. Forecast and manage headcount allocation.
Patient Experience: Monitor and enhance the patient experience by implementing best practices in customer service and patient engagement.
Technology Integration: Evaluate and implement new technologies to improve efficiency and enhance the delivery of patient care.
Vendor Management: Oversee relationships with vendors and service providers, negotiating contracts and ensuring cost-effective solutions.
Quality Assurance: Establish and monitor quality assurance measures to ensure the highest standards of clinical and administrative excellence.
Collaboration: Collaborate with physicians, clinicians, and other stakeholders to optimize operational performance and achieve organizational goals.
EDUCATION AND EXPERIENCE
- Bachelor's degree in healthcare administration, business administration, or a related field (or commensurate experience); Master's degree preferred.
- Must have 2-3 year of Orthopedic experience. (Required)
- Minimum of ten (10) years of experience in healthcare administration, with specific experience in orthopedics preferred.
- Strong understanding of healthcare regulations and compliance requirements.
- Excellent leadership and communication skills, with the ability to motivate and inspire a diverse team in a high growth environment.
- Proven track record of strategic planning and execution.
- Experience with financial management and budgeting.
- Proficiency in healthcare management software and Microsoft Office Suite.