Installation Technician

2 months ago

Norwalk, United States Daisy - Norwalk Full time
Job DescriptionJob DescriptionBenefits:
  • Health insurance
  • Paid time off
  • Relocation bonus

Job Title: Installation Technician

Location: Norwalk, Connecticut

Overview:

Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients. Our ideal candidate has 3-5 years' experience installing whole home audio, video, networking, surveillance systems and home theaters. This is an excellent opportunity to work with cutting edge technologies from Control4, Savant, Crestron and more.

The Install Technician is responsible for installing and servicing products at the customer's job site while meeting industry standards. This person will be organizing supplies, product and transportation of high value equipment to the job site.

Duties & Responsibilities:

  • Projector, flat panel, screen installation and calibration
  • The management of van stock and tools as well as van maintenance and appearance
  • Meet with project manager to ensure timeline and expectations.
  • Communicate effectively with and take direction from Lead Technicians and Project Manager
  • Review sales order, product list and scope of work prior to deploying equipment
  • Clarify final placement of key components with communication from PM or customer
  • Trim out speakers, CAT5/6, coax and camera placements
  • Installation of in-ceiling/in-wall speaker installation
  • Install/Setup home and light business network systems
  • Set up, pre-configure and program networks, control systems, cameras and NVRs
  • Guardianship and preservation of client confidentiality and network/home security
  • Communicate with Project Manager on schedule and expected completion dates
  • Daily updates to project documentation and work orders in job management software
  • Accurate time clock entries and job costing
  • Make decisions and be held accountable to Time and Materials
  • Fiscal responsibility for all assets assigned and property within Technicians care
  • Customer service, including the ability to work with high profile and high demand customers
  • Guardianship and preservation of client confidentiality and network/home security
  • Adherence to state and federal laws, including adherence to traffic laws

Qualifications:

  • Must understand all systems including audio, video, security, lighting and integration of all installed brands.
  • Must be able to read house plans and other job site related documentation.
  • Basic wiring and connectivity skills as it pertains to low voltage standards. Troubleshooting skills are essential.
  • Basic computer skills with the ability to become competent in in-house job management software.
  • Attention to detail, particularly regarding key component placement & system wiring.

Additional Requirements:
  • Local travel to job sites required
  • On call rotation maybe required
  • Flexibility to meet customer demands outside of normal working hours
  • Able to independently lift items up to 50 pounds
  • Capable of sitting, standing, and kneeling for extended periods of time
  • Must adhere to state and federal laws as well as abide by traffic laws while using company vehicle and/or on company business
  • Available to work 8am-5pm, Monday Friday; with flexibility for on call rotations which may include occasional evenings and weekends

Compensation and Benefits:
  • We offer healthcare benefits, generous PTO, and fair compensation based on experience and skill level.

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