Product Support Specialist Sr.

2 weeks ago


Irving, United States SMS Staffing Inc. Full time
Job DescriptionJob DescriptionSMS Staffing Inc is Hiring Immediately for a Product Support Specialist Job Title: Product Support Specialist Sr.Job Location: Irving, TX, U.S.A.Job Type: Contract (possible extension)Pay: Starts at $29.50 an hourShift Structure: 8:00 am - 4:30 pm; ONSITE, Monday to Friday, 40 hours per weekAbout the Product Support Specialist Role: Review service ticket documentation to identify potential reportable events.
  • Read/review ticket documentation
  • Follow up with the owner of the ticket to update the ticket documentation to correct any identified issues.
  • Make accurate and timely decisions on each ticket.
About You: The ideal candidate will have the following skills and experience:
  • Bachelor’s degree in Medical Technology, Medical Laboratory Technician, or a closely related field of study.
  • Experience in working with in-vitro diagnostic instruments and the associated clinical tests
  • At least 2 years’ experience working in a clinical laboratory and reviewing testing results is recommended.
  • Strong written and verbal English communication skills
Benefits: At our client company, you can have a good job that can grow into a great career.
  • Training and career development, with onboarding programs for new employees and tuition assistance
  • Financial security through competitive compensation, incentives and retirement plans
  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
  • 401(k) retirement savings with a generous company match
  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities.
Come join the SMS team It takes more than top-notch facilities, modern equipment, and innovative technologies to become our customer’s most trusted supplier. It takes people who are committed to our customer’s success and who are willing to go the extra mile to get the job done right.

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