Principal Client Partner

4 weeks ago

New York, United States Tripadvisor Full time
Job DescriptionJob Description

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. Tripadvisor, the world's preferred travel guidance company, is seeking a remote-based Principal Client Partner to join our team to help grow the company's hotel and OTA categories for our rapidly growing media and content advertising business.

This is an opportunity to be a part of a high-energy sales organization focused on breaking and accelerating revenue across key categories. You must be entrepreneurially minded with a hunger to break into new business and uncover new areas of opportunity, while maintaining existing relationships with key partners. As a part of this team, your main responsibility will be to drive partner investments by providing well-considered solutions that help them build their brands and align with their KPIs. You will use your industry knowledge to work with new partners and build trust based on a combination of data-driven strategies, high-value 1st party audiences, bold creative ideas, and a deep portfolio of modern solutions. This role requires persistent and persuasive communication with clients. You will need a deep understanding of the digital advertising landscape, have experience with programmatic, custom content solutions, and proven outstanding sales skills. You feel comfortable working independently, while also forging internal relationships to collaborate cross-functionally to close deals. The successful candidate must be creative, resourceful, persuasive, and highly organized with strong management skills and enjoy working in a highly entrepreneurial environment.

What You'll Do:

  • Responsible for revenue goals, building, developing, and servicing new business
  • Develop relationships at all levels within both agency and client organizations
  • Prospect strategically to identify & qualify categories and accounts that are not currently investing with Tripadvisor
  • Build and maintain a strong knowledge of Tripadvisor's product suites
  • Have a focused sales strategy and feel comfortable handling high RFP volume
  • Consistently bring client partners proactive solutions to help them meet their business challenges
  • Work closely with internal teams including research, commercial operations, commercial development, audience development, and our in-house brand and content studio, Wanderlab to ensure we deliver world class service to partners
  • Manage a sales pipeline with timely and accurate forecasting
  • Consistently communicate market feedback to be a strategic partner internally, helping to develop strategic advertising solutions
  • Consistently meet quarterly or exceed sales targets

Skills & Experience:

  • Consultative seller with 8+ years of experience and responsibility for an annual quota of at least $3-5 million
  • Experience selling digital advertising including content and social with CTV experience a plus
  • Recent and successful track record of sales (to the travel industry and, in particular, hotels and OTAs is a plus)
  • Successful and energetic online, written and verbal communications skills across mediums: video calls, phone, in groups, and through in-person client meetings
  • Experience bundling different types of advertising solutions (e.g. CPM media, sponsorships, programmatic, experiential, etc.)
  • Ability to think creatively and sell strategically
  • Track record of developing long-term relationships with (and commitments from) clients and agencies
  • Strong analytical skills
  • Operate as CEO of your business with an understanding of client goals, challenges, stakeholders (influencers and champions), competitors and the ideal solutions Tripadvisor has to solve for their business goals
  • Strong organizational and multi-tasking skills
  • Experienced business judgment: Must be positive, persistent and professional
  • Expertise in leveraging internal and external resources to solve for client needs
  • Bachelor's degree or commensurate experience preferred
  • Successful candidate must enjoy problem-solving and be unafraid of technical solutions
  • Heavy use of data and customer insights critical to success
  • Teamwork skills essential
  • Excellent presentation skills and effectively able to communicate to C-Suite & GM level
  • Position requires overnight travel consisting of 20%-40%
  • Must be able to perform customary physical duties and be able to lift items of >20 lbs


The salary range for this role is $125,000 to $150,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and this range is only applicable for jobs to be performed in New York City. An employee's pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. This compensation range may also be modified in the future.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at greenhouse@tripadvisor.com.

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