Concierge/Receptionist

Don’t just listen to us, hear from our Rita one of our Concierges about her job: “There is always something to be grateful for: Having somewhere to go is a home. Having someone to love is a family. Having both is a blessing. The Ridge is my home away from home and I consider the Residents to be a part of my family.”

Why work with us at The Ridge Senior Living as a Concierge / Receptionist ?

• Strong culture - These aren’t just buzz words…we really do have an incredible culture Our employees report being "highly satisfied" working at The Ridge.
• The Ridge believes growing a company means helping people grow, personally and professionally.
• Constantly seeking new and better ways to do things — to stay on the leading edge.
• Generous benefits package – Employee-only health, dental and vision coverage for as low as $45/month Add your family to your plan as well. Plus, life insurance, short and long-term disability insurance and an employee assistance program. 401k, a generous PTO policy and the ability to pick your own holidays.
• Work/life balance is not only valued but encouraged.
• Core Values - Gratitude, Teamwork, Family, Connection, Integrity and more.

Benefits of working with us as a Concierge / Receptionist -

The Ridge Senior Living offers a great benefits package for qualifying full-time team members. A variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k)-retirement plan, work/life balance benefits like picking your own holidays and paid time off. You can obtain medical, dental, vision, life and short-term disability insurance all for only $37 per month

Responsibilities of our Concierge / Receptionist

• Greet visitors seeking information about the property. Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel. Direct visitors to appropriate office or resident apartment.
• Responsible for assisting residents, family members, and guests with general requests.
• Answer telephones, record and channel information, direct calls to appropriate individual or department, relay messages in a timely, clear, polite concise and professional manner.
• Display knowledge of the services and programs and other pertinent information regarding the property.
• Process incoming mail and packages. Distribute mail to appropriate mailboxes.
• Other duties as assigned.

Qualifications to be our Concierge / Receptionist

• Dedication to and passion to serve seniors and team members with excellent customer service skills, a high level of energy and compassion.
• Demonstrate good judgment, problem solving and decision-making skills.
• Encourage teamwork through cooperative interactions with co-workers and other departments.
• Support a positive and professional image through actions and dress.
• Excellent communication skills, including active listening.
• Receptionist/Front desk experience.
• Ability to speak, write and read English.
• Minimum two years of experience in a related position, Experience in long-term care industry is preferred.
• High School education is required.

About The Ridge Senior Living

The Ridge Senior Living is a boutique family of luxury senior living communities in Salt Lake City, Utah and Lakewood, Colorado. The Mission of The Ridge Senior Living is to consistently craft a living experience that seniors can’t get anywhere else. This mission is made reality by successful, caring individuals who are actively involved in the daily successes of the communities. There is a warmth here that is fostered by devoted team members who serve from the heart. Team members have the autonomy and expectation to meet residents’ individual needs.