National Key Account Sales Manager
2 weeks ago
GENERAL SUMMARY:
Chief liaison between GFF, Inc. & Top Tier single serve customers in the Retail segment. Facilitate profitable growth of GFF business with key accounts by reinforcing & leveraging GFF’s unique market position as the “innovation solution”. Coordinates project activity & builds relationships between GFF & customers with respect to promotions, new product development & maintaining superior level of service. Using primary & secondary research & Insights engages with current & new customers to jointly develop new opportunities for market expansion. Expand single serve & national account customer base by creating “new-to-the-world” food innovation & offering menu analysis & suggestions via culinary presentations.
SCOPE OF JOB FUNCTION
- Maintain on-going dialogue with key members of customer’s Purchasing, Marketing & R&D teams to ensure alignment of objectives & expectations.
- Serve as liaison between customer & GFF’s R&D, Manufacturing & Supply Chain teams.
- Facilitate top-to-top interface between CEO & appropriate members of customer’s team.
- Working with VP of Sales, develop annual business plan, revenue & profitability targets for each key account to ensure continued, profitable growth.
- Develop & monitor KPI’s which ensure achievement of both short- & long-term customer & GFF business objectives.
- Create & update forecasts for each customer on a regular basis.
- Monitor & present to customers & product segment trends & Consumer Insights to ensure that GFF’s capabilities & capacity are maintained ahead of customer needs.
- Act as Project Manager/Team Leader to support new market launches, new product development, & seasonal promotional activity.
- Expand Single Serve & foodservice customer base by seeking out new opportunities with current & new customers.
- Review customer menus & products & offer/create new food innovation via culinary presentations to customers.
- Perform other duties as required.
SKILLS/KNOWLEDGE/EXPERIENCE
REQUIRED:
- B.A./B.S. Degree in Business or equivalent work experience.
- 10 years’ plus proven sales result & sales management experience in consumer-packaged goods companies.
- Experience in perishable goods &/or prepared salad industry a big plus.
- Experience in similar role as Key Account Manager with large strategic customers.
- Passion for customer service & energetic, can-do personality with a professional image.
- Superior presentation skills, both verbal & written.
- Creative hands-on approach; solution oriented & skilled negotiator.
- Cross functional team leadership skills.
- Strategic thinker & looks at “big picture”,
- Goal oriented & can effectively prioritize job objectives.
- Accountable & takes ownership & is effective in stressful work situations.
- Excellent project planner & project management skills.
- Energetic, can-do personality.
- Presents a positive professional image.
- Possesses a high level of personal adaptability.
- Effective in stressful, emotionally charged situations.
- Accountable; takes ownership.
- “Comfortable” in industrial kitchen & presenting to chefs.
- Skilled at Microsoft Suite products like Excel, Word, PowerPoint.
DESIRED:
- M.S. Degree preferred.
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