Sales Operations Manager, Incentive Compensation

2 weeks ago

Charlotte, United States Brightspeed Full time
Job DescriptionJob DescriptionCompany Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web  

Job Description

We are looking for a detail-oriented, self-motivated professional to join our team as Sales Operations Manager, Incentive Compensation. In this role, you will lead a team of analysts and report to the Director, Sales and Channel Performance Operations. You will have experience in sales compensation analytics, modeling and reconciliation preferably in the telecom/technology industry. You have knowledge of compensation plan design and quota setting. You will develop and implement sales compensation plans that drive appropriate behaviors and deliver on our key business objectives. You are highly collaborative and effectively partner with your Channel Directors, Finance and HR peers. You are responsible for ensuring incentive compensation and commission payments are properly calculated and validated for the Mass Market employees on compensation plans, and for indirect partners/agents/properties. You will serve as the lead for sales compensation processes, reporting, and policies for the Mass Markets Sales and Channel Organization.

As a Sales Operations Manager, Incentive Compensation, your duties and responsibilities will include:

  • Commission Plan development, modeling, and assessment of incentives
  • Work cross-functionally to set quota targets that tie to budgets and align with business priorities
  • Establish, enhance and manage internal compensation tools, reports and models
  • Act as the subject matter expert and lead for compensation reviews and budget tracking
  • Consistently monitor and manage sales recognition principles and plan compliance
  • Partner with leadership to roll out KPIs, Metrics, Tools, Dashboards, enhancements, productivity, and performance management initiatives
  • Calculate, review and approve payments for eligible employees and partners
  • Validate data feeds for sales and Partners/Agents
  • Own disputes resolution
  • Effectively lead, manage and develop direct reports
Qualifications

WHAT IT TAKES TO CATCH OUR EYE

Analytical Rigor & Analysis:

  • Work experience involving analytical rigor as typically seen in finance, business operations or consulting
  • Expert knowledge of sales compensation, plan design, sales operations, quota setting, and compliance
  • Proven success driving results through performance reporting, results tracking and business unit attainment
  • Ability to provide easily digestible business insights and recommendations from available data to business stakeholders
  • Experience creating, delivering and presenting business reports and results that are easily digestible

Proficiency in Tools & Systems:

  • Proficiency in Salesforce.com, Incentive Compensation Management systems, Anaplan, etc.
  • Proficiency in Microsoft Office Suite, and Power BI
  • Expertise in advanced Excel capabilities, including pivot tables, complex formulas, and graphing to streamline business processes

Leadership & Education

  • 5+ years' experience preferably in a telecommunications or technology customer, product, and/or services reporting
  • Bachelor’s Degree required in Accounting, Finance, IT, or equivalent work experience
  • Must have exceptional organizational skills and the ability to manage the success of multiple projects concurrently
  • Demonstrated ability to work independently, manage multiple concurrent initiatives and drive efficiencies in a cross-functional environment.
  • Prior experience leading a team of direct reports

 

#LI-SS1



Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

For all applicants, please take a moment to review our Privacy Notices:  

  • Brightspeed’s Privacy Notice for California Residents
  • Brightspeed’s Privacy Notice

  • Sales Operations Manager, Incentive Compensation

    3 weeks ago

    Charlotte, North Carolina, United States Brightspeed Full time

    Job Description We are looking for a detail-oriented, self-motivated professional to join our team as Sales Operations Manager, Incentive Compensation. In this role, you will lead a team of analysts and report to the Director, Sales and Channel Performance Operations. You will have experience in sales compensation analytics, modeling and reconciliation...

  • Manager, Compensation

    3 weeks ago

    Charlotte, United States Extended Stay America Full time

    POSITION PURPOSE AND SUMMARY To manage the Compensation function within the Total Rewards department. The position is responsible for documenting, administering, and implementing the compensation framework and programs for the organization, and managing and maintaining compensation related data in the HRIS system and other relevant platforms. MAJOR / KEY...

  • Manager, Compensation

    3 weeks ago

    Charlotte, United States ESA Management, LLC Full time

    RequirementsKNOWLEDGE, SKILLS, ABILITIES COMPETENCIES * Ability to operate individually and employ solid decision-making skills. * Ability to develop and maintain highly effective relationships, externally and internally. * Solid sense of confidentiality and discretion. * Exceptional interpersonal, leadership, and communication skills MINIMUM QUALIFICATIONS...

  • Compensation, Benefits

    6 days ago

    Charlotte, United States Printful Full time

    At Printful, we achieve excellence because of our people. That's why we're looking for an innovative Compensation, Benefits & Payroll Manager to join us as we continue to grow. In this role, you will drive continuous improvement in our Benefits and Compensation processes to enhance efficiency, accuracy, and provide a seamless employee experience aligned with...

  • Sales Manager

    3 days ago

    Charlotte, United States Total Quality Logistics Full time

    About the role:TQL is looking for an established industry leader, who has a history of success in Warehousing sales.As a new Sales Manager in our Warehouse department, you will be responsible for driving Warehousing revenue growth, sales strategies, and for the hiring, coaching, and development of Account Representatives (AR) and support staff.What's in it...

  • Outside Sales Manager

    2 weeks ago

    Charlotte, United States Concrete Driveway Co Full time

    Outside Sales ManagerConcrete Driveway Co is looking for self-motivated and driven Outside Sales Managers to join our team! As an Outside Sales Manager, you will play a crucial role in driving company growth, serving our customer base, and achieving financial success. The ideal candidate should be hungry, humble, and honest, with a passion for sales.What you...

  • Outside Sales Manager

    4 days ago

    Charlotte, United States Concrete Driveway Co Full time

    Outside Sales ManagerConcrete Driveway Co is looking for self-motivated and driven Outside Sales Managers to join our team! As an Outside Sales Manager, you will play a crucial role in driving company growth, serving our customer base, and achieving financial success. The ideal candidate should be hungry, humble, and honest, with a passion for sales.What you...

  • Sales Manager

    7 days ago

    Charlotte, United States Total Quality Logistics Full time

    About the role: TQL is looking for an established industry leader, who has a history of success in Warehousing sales. As a new Sales Manager in our Warehouse department, you will be responsible for driving Warehousing revenue growth, sales strategies, and for the hiring, coaching, and development of Account Representatives (AR) and support staff. What’s...

  • National Sales Manager

    3 weeks ago

    Charlotte, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionAnall-inclusive medical manufacturing company is looking for a National SalesManager to develop and implement an effective sales strategy. This company already has in placemanufacturing, logistics, and distribution. You will be responsible forcreating, planning, and executing salesstrategies. Need someone creative tohelp grow...

  • Outside Sales Manager

    1 day ago

    Charlotte, United States Concrete Driveway Co Full time

    Outside Sales ManagerConcrete Driveway Co is looking for self-motivated and driven Outside Sales Managers to join our team! As an Outside Sales Manager, you will play a crucial role in driving company growth, serving our customer base, and achieving financial success. The ideal candidate should be hungry, humble, and honest, with a passion for sales. What...

  • Outside Sales Manager

    1 day ago

    Charlotte, United States Concrete Driveway Co Full time

    Outside Sales ManagerConcrete Driveway Co is looking for self-motivated and driven Outside Sales Managers to join our team! As an Outside Sales Manager, you will play a crucial role in driving company growth, serving our customer base, and achieving financial success. The ideal candidate should be hungry, humble, and honest, with a passion for sales. What...

  • Outside Sales Manager

    3 weeks ago

    Charlotte, United States Concrete Driveway Co. Full time

    Job DescriptionJob DescriptionOutside Sales ManagerConcrete Driveway Co is looking for self-motivated and driven Outside Sales Managers to join our team! As an Outside Sales Manager, you will play a crucial role in driving company growth, serving our customer base, and achieving financial success. The ideal candidate should be hungry, humble, and honest,...

  • District Sales Manager

    2 weeks ago

    Charlotte, United States Sales Talent Inc. Full time

    District Sales Manager role with a leading Manufacturer of Engineered Industrial Solutions.This is a remote, individual contributor sales role covering a regional territory. It’s consultative in nature, selling custom engineered solutions to distributors and OEM clients. You’ll inherit an existing book of business but with tremendous growth potential-...

  • Territory Sales Manager

    2 weeks ago

    Charlotte, United States SNIPEBRIDGE Full time

    CLIENT Our client is a global innovator of laser, light-based, radiofrequency and ultrasound solutions for the aesthetic and surgical markets.They have been at the forefront of multi-technology systems, revolutionizing existing treatment methods and working to serve the varied and growing needs of both patients and practitioners around the world. With...

  • Automotive Sales Manager

    4 days ago

    Charlotte, United States Crown Auto Sales & Finance Full time

    Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development AMS AUTO GROUP aka Crown Auto Sales & Finance is a well-established and expanding regional dealership chain based in Charlotte NC. We need career minded goal-oriented sales professionals who want...

  • Compensation & Benefits Manager

    2 weeks ago

    Charlotte, United States Alpek Polyester USA Full time

    We are seeking a motivated an ambitious HR professional for our newly created role of Compensation & Benefits Manager role. As a member of our Corporate Human Resources team, the Compensation & Benefits Manager will be an individual who has provoven success with operating in a high performing team, demonstrated strong analytical & quantitative skills, an...

  • Territory Sales Manager

    3 days ago

    Charlotte, United States snipeHIRE Full time

    Job Description Job Description CLIENT Our client is a global innovator of laser, light-based, radiofrequency and ultrasound solutions for the aesthetic and surgical markets. They have been at the forefront of multi-technology systems, revolutionizing existing treatment methods and working to serve the varied and growing needs of both patients and...

  • Territory Sales Manager

    7 days ago

    Charlotte, United States snipeHIRE Full time

    CLIENT Our client is a global innovator of laser, light-based, radiofrequency and ultrasound solutions for the aesthetic and surgical markets. They have been at the forefront of multi-technology systems, revolutionizing existing treatment methods and working to serve the varied and growing needs of both patients and practitioners around the world. With...

  • Sales Brand Ambassador

    4 days ago

    Charlotte, United States Sales Focus Full time

    Who We Are! Sales Focus Inc., the sales outsourcing pioneer, is looking to hire a Sales Brand Ambassadors on behalf of our client Duke Energy. SFI pioneered the sales outsourcing industry in the United States in 1998. We have 25 years of experience working within a wide range of industries to boost regional, national, and international sales performance for...

  • Automotive Sales Manager

    3 days ago

    Charlotte, United States Crown Auto Sales & Finance Full time

    Job DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentAMS AUTO GROUP aka Crown Auto Sales & Finance is a well-established and expanding regional dealership chain based in Charlotte NC. We need career minded goal-oriented sales...