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Office Manager
3 months ago
TLN is looking for a part-time Office Manager to run our HQ office in Chicago’s West Town. You will play an integral role in driving office projects and shaping TLN’s culture as the company grows ensuring we have a strong foundation in place. The ideal candidate will have a hospitality mindset, ability to work cross-functionally between various departments to keep TLN’s HQ running smoothly, be willing to wear many hats, and have excellent time management skills.
We are a small, tight-knit, purpose-driven organization with aggressive growth goals in 2024 and beyond. We don’t have all the answers and we don’t expect you to, either. We do expect you to be curious, hardworking, and striving to be your best self.
Breakdown of the role
This role will be part-time, Monday through Friday, in the office. The hours are flexible and can range from 9a-1pCT or 1p-5pCT, with the possibility of longer hours when internal teams are in town.
- Office Operations (70%). You’ll manage all office operations for TLN’s HQ in Chicago while helping to create a connected experience for remote employees. This role will be responsible for maintaining the day-to-day office operations, vendor management, asset management, and general support and collaboration cross-functionally.
- Employee Experience (30%). As a champion of our culture and employee experience, you’ll support team members throughout the workday to provide the resources and inclusive environment they need to do their best work.
What you’ll do
- Manage TLN office space. You’re the point person for all office-related items, including purchasing furniture and computer equipment, stocking the kitchen and office supplies, and coordinating with the building and any outside vendors for maintenance and cleaning services.
- Reception. Greet all visitors as they arrive on-site, accept package deliveries, and provide support with any visitor-related logistics.
- Administrative support. Coordinate in-office team meetings, maintain company-wide calendar invites, prepare conference and meeting rooms, and support the people ops team.
- Team-building events. Lead the planning and management of social events such as lunch meetings, happy hours, off-sites, volunteering, and light travel coordination.
- Travel coordination. Plan and coordinate all team travel as needed, including holiday parties, company-wide events, and candidate travel.
- Vendor and inventory management. Oversee the successful management of all vendors and contractors as well as maintain office supply and inventory.
- Onboarding. Work closely to assist HR team with new hire onboarding, including preparation of employee assets and TLN swag.
- Mail management. Process and forward mail received at the office to appropriate parties.
- Expense reporting. Reporting expenses for general office operating expenses and team travel
To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree or 2-3 years of office management and/or administrative experience
- Experience with Microsoft Office and other productivity tools, as well as a willingness to learn new software and systems when necessary.
- You create a positive and energetic environment wherever you go and you love connecting with people.
- Exceptional organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with extreme attention to detail.
- Proven ability to handle confidential information with impeccable discretion.
- A great work ethic. You do what it takes to get the job done, especially when it means going above and beyond. You describe yourself as resourceful and can often figure out what needs to be done and how to do it before anyone asks.
- World-class follow up skills that inspire confidence that balls will not be dropped.
- Demonstrated exceptional relationship building and interpersonal skills.
- Demonstrated strong verbal and written communication skills.
- Unlimited PTO. We work hard. We’re passionate about what we’re building together. We also have lives outside work.
- Mindfulness and meditation app. You’ll have complimentary access to the leading app for meditations, sleep stories, and other wellness resources.
- Recharge. We have one designated “no meeting day” each week so you can take a break from videoconferencing and have some quiet time to focus.
- Professional development. We invest in our team by offering every employee access to a professional development budget.
- Competitive compensation. We’re looking for top talent.
- A growth environment. The sky’s the limit.
The Lactation Network is setting a new standard for parents and lactation consultants alike. At TLN, our movement goes beyond any single outlet or tool. We activate education, connection, and advocacy to foster the new network of inclusive care between parents and IBCLCs; the network where every caregiver has the resources to thrive. TLN is powered by the largest network of IBCLCs in the country. Together, we are here to make sure families get the expert insurance covered lactation care that they deserve.
The Lactation Network is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
