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Bilingual Office Representative

3 months ago

Charlotte, United States Wil Brooks StateFarm Full time
Job DescriptionJob Description

State Farm Agency, located in Charlotte, NC has an immediate opening for a Bilingual (Spanish/English) Office Representative - Team Member. Insurance experience is not required as we will train the right person with the right personality and skill set Must have some customer service / office experience and be fluent in English and Spanish.


We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.


Responsibilities

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


What we provide

  • Base Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office


Requirements

  • Bilingual (Spanish/English)
  • Insurance Sales Experience/ Property & Casualty and L/H licenses preferred.
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Property & Casualty license (must be able to obtain)
  • Life & Health license (must be able to obtain)