Returns and Chargeback Collections Analyst
1 month ago
Breckenridge Pharmaceutical develops and markets high-quality, added-value and cost-effective generic drugs in the United States. Our products are developed in the group’s own R&D facilities and through strategic partnerships with manufactures from around the world.
The Chargeback Analyst is a key member of the Finance Team and will play a critical role in overseeing and optimizing the chargeback process. The ideal candidate will bring in-depth knowledge of pharmaceutical chargebacks, a meticulous approach to data analysis, and collection skills.
Responsibilities:
- Process chargeback credits through Icontracts (in conjunction with SAP)
- Have in-depth knowledge of the validation process ensuring accuracy and compliance with industry regulations
- Evaluate and process customer chargeback submissions, addressing discrepancies in customer, contract, or pricing information
- Responsible for maintaining target performance goals related to the disposition of chargebacks to drive a quality customer experience and reduce risk of financial leakage
- Collaborate with customers to resolve chargeback disputes in alignment with contractual agreements
- Drive effective communication related to contract changes to support accuracy in the chargeback submission process
- Perform periodic audits to ensure accuracy and eligibility of the data
- Conduct weekly chargeback reconciliations, ensuring alignment between Icontracts and SAP
- Reconcile chargeback deductions and facilitate denial collections for efficient resolution
- Responsible for understanding customer contract terms and conditions related to chargeback submissions to ensure timely resolution of disputes
- Proactively audit and review chargebacks for corrections, minimizing errors
- Support development team and implementation team on EDI transactions, ensuring seamless communication and data transfer
Qualifications:
- Bachelor’s degree in business, finance, or related field
- 2-3 years’ related business experience is required
- Experience in contracting, chargeback adjudication within the pharmaceutical industry
- Knowledge of SAP, Icontracts
- Advanced proficiency with MS Excel required
- Detail-oriented with a proactive approach to error prevention and correction
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