Returns and Chargeback Collections Analyst

1 month ago


Berkeley Heights, United States Breckenridge Pharmaceutical Inc Full time
Job DescriptionJob Description

Breckenridge Pharmaceutical develops and markets high-quality, added-value and cost-effective generic drugs in the United States. Our products are developed in the group’s own R&D facilities and through strategic partnerships with manufactures from around the world.


The Chargeback Analyst is a key member of the Finance Team and will play a critical role in overseeing and optimizing the chargeback process. The ideal candidate will bring in-depth knowledge of pharmaceutical chargebacks, a meticulous approach to data analysis, and collection skills.


Responsibilities:

  • Process chargeback credits through Icontracts (in conjunction with SAP)
  • Have in-depth knowledge of the validation process ensuring accuracy and compliance with industry regulations
  • Evaluate and process customer chargeback submissions, addressing discrepancies in customer, contract, or pricing information
  • Responsible for maintaining target performance goals related to the disposition of chargebacks to drive a quality customer experience and reduce risk of financial leakage
  • Collaborate with customers to resolve chargeback disputes in alignment with contractual agreements
  • Drive effective communication related to contract changes to support accuracy in the chargeback submission process
  • Perform periodic audits to ensure accuracy and eligibility of the data
  • Conduct weekly chargeback reconciliations, ensuring alignment between Icontracts and SAP
  • Reconcile chargeback deductions and facilitate denial collections for efficient resolution
  • Responsible for understanding customer contract terms and conditions related to chargeback submissions to ensure timely resolution of disputes
  • Proactively audit and review chargebacks for corrections, minimizing errors
  • Support development team and implementation team on EDI transactions, ensuring seamless communication and data transfer


Qualifications:

  • Bachelor’s degree in business, finance, or related field
  • 2-3 years’ related business experience is required
  • Experience in contracting, chargeback adjudication within the pharmaceutical industry
  • Knowledge of SAP, Icontracts
  • Advanced proficiency with MS Excel required
  • Detail-oriented with a proactive approach to error prevention and correction



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