Inside Sales Support

2 weeks ago

Addison, United States Behind the Design Full time
Job DescriptionJob Description

Become a key player at an exciting startup in the window-covering industry in Inside Sales Support We’re a dynamic company bold enough to take a disruptive, modern approach in an age-old niche for the sake of two very important things: well-being and sleep 

We’re in search of a Inside Sales Support Representative with a knack for sales and product support to help end-users with our unique, innovative window-covering solutions Our Australian-born online marketplace and direct to consumer approach make us the ideal, most accessible solution in the window covering market, and our users need your support as we grow into ubiquity in the U.S.

The Offer:

  • This is a full-time, W2, remote role for candidates living In the U.S. 
  • **Bonus points for living in Texas. 
  • Compensation: $24 - $28/hour, depending on experience. 
  • **Pooled commissions coming soon
  • Enjoy the flexibility of working remote
  • Choose your own schedule: Tues-Sat or Wed-Sun, 8-4pm or 12-9pm. 
  • Health insurance stipend provided through an individual plan.
  • PTO and paid holidays. 
  • Company-provided tech and tooling.
  • Room for growth at a successful start up in a lucrative niche

The Role:

  • Field and return inbound calls, with a focus on sales and support. 
  • Help troubleshoot sales execution in our payment gateway. 
  • Track and monitor call volume, missed calls, and customer follow-up. 
  • Demonstrate product knowledge and capacity to conduct on-the-spot problem-solving with end users. 
  • Demonstrate savvy in tech, intuition, and graceful at execution of sales using connection, empathy and charisma. 

Our Ideal Candidate:

  • Is not intimidated by a high volume of calls or troubleshooting from a distance.
  • Thinks on their feet, with a capacity to understand a fairly-technical, user-friendly, streamlined product line. 
  • Has a passion for sleep and well-being and keeps this mission in mind while supporting our end-users.
  • Has experience with Hubspot, Magento or other CRMs- not a requirement but a huge plus 

Apply today Help us take sleep and well-being to new levels of ubiquity 

Behind the Design and Affiliates are equal-opportunity employers. We celebrate diversity and take great pride in our commitment to creating an inclusive environment for all employees. We are proud to be an Affirmative Action employer.


 

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