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Front Desk Associate
4 months ago
The ideal candidate(s) for this position, possesses a positive attitude and enjoys interacting with others on a daily basis. If you are looking to gain experience in customer relations, fitness, or management, this is perfect for you
Essential Duties and Responsibilities:
- Responsible for providing the first positive impression of our health club.
- Responsible for opening the club every morning on time prior to open time.
- Interact with customers by telephone or in person to provide information about Fit Factory and rectify concerns.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
- Maintaining a clean work environment.
- A FUN work environment
- Casual dress-code.
- A supportive team to help you learn and grow.:
- Experience in a luxury, full-service health club.
- Flexible schedule and competitive pay.
- Ability to grow with the company
- Ability to stand and/or walk for an entire shift.
- Ability to occasionally bend at waist with some twisting up to one hour of workday.
- At least 6 months of Face To Face Retail Customer Service experience.
- Average to above average computer skills.
- A High School Diploma Or Equivalent required.
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Weekly day range:
- Monday to Friday
- Weekend availability
- health club: 1 year (Preferred)
- sales: 1 year (Preferred)