Bilingual Office Assistant

2 weeks ago

Atlanta, United States Peachy Insurance Full time
Job DescriptionJob DescriptionDescription
With a longstanding tradition of taking care of our employees and customers, we’re a career-supporting home and family worthy of your strong consideration. At Peachy Insurance, you will find a team of professionals who are devoted to seeing you grow professionally and personally. We work hard and reward those who work alongside us to exceed their goals, show compassion to others, and change the world of insurance for the better. If this resonates with you, we think you’ll do great here.

About
Role Name: Bilingual Office Assistant
Role Location: Remote
Compensation: Between $18 to $20 an hour
We are looking for bilingual individuals who have excellent people skills, an ambition to give their all every day, and offer an exceptional customer service to our clients.

You will be working to assist our Customer Experience team in their daily operations.  The responsibilities of this position include but are not limited to assisting our agents with endorsements, taking customer payments, responding to emails and incoming text messages.

We are looking for energetic and driven individuals who are willing to help our team in multiple capacities and provide our clients an exceptional experience.

Having insurance experience is preferred but if you are driven, coachable, and able to think critically in high pressure situations, we would love to have you on our team.

If you are thinking that you would like to come on board, think about these questions: Do I have a passion for people? Am I willing to work hard enough to complete my tasks and achieve my goals? Can I handle constructive criticism well? Do I care about integrity and accountability? Can I leave my ego at the door?

We don’t care about how many years you have worked or haven’t worked in the industry. We want someone who will work selflessly to make our team the best that it can be. If you are goal motivated, empathetic of others, and able to work in the pressure of the sales world, we would love to have you join the Peachy Team.
 
The right candidate for this role is
  • Positive – We laugh, learn, and grow as a team
  • Coachable - We’re here to help you develop so we can grow together.
  • Hardworking - We want the hardest working people in the industry.
  • Empathetic- We’re here to help our customers and understand their needs.
  • Enthusiastic – We want to create an exceptional experience for our customer.
  • Reliable- Our team is only as strong as our weakest link. We ask that you give us 100%
  • Efficient- Our working environment is fast-paced. Being organized is crucial to keep up
  • Bilingual - We are looking for individuals fluent in Spanish and English

You can expect to:
  • Create customer profiles and upload information as needed
  • Submit endorsements once proof is received from customers
  • Assist with incoming agency emails and text messages
  • Take bill payments
  • Take service calls as needed
  • Be a resource to our Retention Team and serve as a support for other administrative tasks as needed

Benefits
  • Vacation - We give you 2 weeks of paid time off.
  • Health, Dental, and Vision insurance for you and your family.
  • We invest in you – tuition reimbursement is available every year for education and training.
  • Financial Investment - Access to a 401(k) and Financial Advisor.
  • Career Development - We want to invest in your development so you can grow with us.
  • Collaborative, Team Environment- We all support and help each other reach our goals

We hope you are interested Here is how to apply:
We have our application on our website. You will be asked to provide your resume along with some short sentences telling us why you would be a good fit.
It is understandable that you may not fit every requirement but, if you think you would be a great asset, we would love to talk to you
We like to keep our interview process speedy. Here is what our process looks like:
  • A meet and greet where we would like to about you and your work experience as well as tell you about our company and the role
  • A video interview with a Hiring Manager
  • A final interview with a Department Director
Our goal is to find someone soon so we can start optimizing our team as soon as possible.
We can’t wait to hear from you

You can be yourself with us.
We are proud of the culture we have built. We strive to an organization that does not discriminate and champions diversity in the workplace. Our promise to you is that you will not be treated differently on the grounds of race, religion, ethnicity, gender, gender identity, age, martial status, veteran status, or disability status. We believe that we are strongest when everyone’s voices are heard.

At Peachy, you will find a team of professionals who are devoted to seeing you grow professionally and personally. We work hard and reward those who work alongside us to exceed their goals, show compassion to others, and change the world of insurance for the better. If this resonates with you, we think you’ll do great here.
 

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