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Network Technician
1 month ago
As a Network Technician on the Wireless Connectivity Solutions team, the incumbent will work with the team to design, implement, and maintain equipment installation projects in various areas of the country.
**Prior Military experience preferred**
Responsibilities include:
- Set up, monitor, and upgrade system equipment to include wireless transceivers, wireless controllers, network access control systems and guest user systems
- Maintain the network environment of an installed system
- Provide up to level-three technical support for system issues reported by customer
- Collect data and feedback from clients regarding functionality
- Collaborate with engineers to resolve system and equipment configuration issues
- Identify, rectify, and replace malfunctioning equipment
- Support testing and configuration of new equipment
- Set up client security software on common devices
- Terminate and route cables inside equipment enclosures and mounted equipment
- Maintain and manage computer networks and related computing environments including systems software, applications software, hardware, and configurations
- Troubleshoot, diagnose, and resolve hardware, software, and other network and system problems
- Replace faulty network hardware components when required
- Maintain, configure, and monitor virus protection software and email applications
- Monitor network performance to determine if adjustments need to be made
- Confer with network users about solving existing system problems
- Operate master consoles to monitor the performance of networks and computer systems
- Perform disaster preparedness and recovery operations when required
- Perform other duties within this scope as assigned
Qualifications:
- Bachelor’s Degree in an IT or Engineering related field; or 4+ years direct experience supporting IT systems
- Exceptional degree of customer-service orientation
- Security+, Network+, CCNA certifications a plus
- Team oriented, with the ability to work in a fast-paced environment
- Active DoD Secret clearance, or the ability to obtain a clearance
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of
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