Customer Service Representative

2 weeks ago


Leominster, United States Regional Home Care Full time
Job DescriptionJob DescriptionWe offer many exciting benefits including:
  • Company Matched 401K
  • Health, Dental & Vision Insurance
  • Long Term Disability Insurance
  • Paid Time Off including Vacation, Sick & Personal Days
  • Consistent Monday through Friday 40 hour Work Schedule - No nights or weekends
  • Comprehensive 5 week paid training program
  • $1,000 sign-on bonus


About Us

Established in 1982, Regional Home Care has a passion for making a difference in the lives of our patients. We do this by connecting with our patients, their caregivers, and healthcare professionals with superior accuracy, attention to detail and prompt and unparalleled service. This is the reason why we are the Northeast’s leading independent sleep therapy service and supplier of respiratory services and durable medical equipment.


Job Description

RHC is currently searching for full-time Customer Service Representatives. In this role, you would assist with patient needs including but not limited to helping patients understand their sleep apnea machines, troubleshoot equipment with patients, and assist with ordering supplies. We offer a team-based environment with extensive training to ensure confidence and success of our staff and patients.


Responsibilities:

  • Answering incoming calls and assisting patients and/or doctor offices
  • Make outgoing phone calls to new patients introducing Regional Home Care and checking patient eligibility requirements for equipment
  • Processing orders with a high level of attention to detail
  • Communicating clearly and professionally via phone, live chat, and email
  • Gain knowledge company respiratory products and services
  • Perform and process other assigned tasks on a daily basis

Required Skills:

  • Excellent communicator with a passion to provide outstanding customer service
  • Proficient computer skills
  • Self-motivated and able to prioritize daily workflow
  • Multitasker with ability to work in a fast-paced environment
  • Resourceful and solution oriented with the ability to problem solve
  • High school diploma / G.E.D or equivalent required

Why work at Regional Home Care?

We offer the opportunity to work with a market leading, and highly respected New England based durable medical equipment company. You will be able to really add value and make an impact on the lives of our patients, have the autonomy to manage your workload and receive ongoing training and support. We offer competitive compensation and benefits including paid vacation/sick/personal days, comprehensive medical, dental, and vision insurance, and a company matched 401k.

Company's website:

  • regionalhc.com











  • Leominster, United States U-Haul Full time

    Location: 438 Harvard St, Leominster, Massachusetts 01453 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Leominster, United States IPL Full time

    Job DescriptionJob DescriptionIPL is a global leading sustainable packaging solutions provider that manufactures specialty rigid packaging products used in the food, consumer, agricultural, logistics and environmental markets. Sustainability is essential to the long-term success of our business. As a packaging company that develops plastic-based solutions...


  • Leominster, United States Complete Staffing Solutions Full time

    Job DescriptionJob DescriptionLogistics/Customer Service Representative Location: Leominster, MAOpportunity to work with a great company!Hours:Full TimeMon-Fri 8:15am-5pmJob Requirements:Responsible for general order management for a designated group of customers ensuring that their needs are met.Provide accurate and timely service to customersReview...


  • Leominster, United States Genuine Cable Group Full time

    **Description** **JOB SUMMARY:** Perform clerical duties for the Customer Service department in support of the manufacturing operation **PRINCIPAL DUTIES AND RESPONSIBLITIES:** Enter customer sales orders Expedite customer sales orders with Production Control Acknowledgment dates to be changed in Oracle Order Management (daily) Compare Sales Order-Open...


  • Leominster, United States Moxie Management Full time

    Here at Moxie Management, we are a rapidly growing Business Development firm specializing in individualized marketing and sales strategies to meet the needs of our clients. We are seeking a driven and professional entry-level Business Development Representative to assist our growing consumer base to assist in product inquiries, answering questions, and...


  • Leominster, United States Planet Fitness Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front...


  • Leominster, United States NEW ENGLAND WIRE PRODUCTS Full time

    New England Wire Products (NEWP) designs and manufactures custom wire rack displays for clients in the beverage, home center, grocery, convenient store industries, as well as others. We provide our clients with high quality, in-house design, engineering, manufacturing, powder coating, and printing services. NEWP has over 600,000 square feet of manufacturing...


  • Leominster, United States Granite Group Full time

    Job DescriptionJob DescriptionThe Granite Group has an exciting opportunity for a inside Sales Representative to join our team! In this role, you will be responsible for a variety of tasks including greeting customers and handling their requests promptly. You will be entering orders into the computer, picking and packing the order, and seeing it through to...


  • Leominster, United States Hannaford Supermarkets Full time

    Turns out a wonderful place to shop is also a wonderful place to work. Our associates are amazing and talented people, and no two are exactly alike, so we give them the tools they need to grow their careers and live balanced lives. Wherever your career takes you, you'll find opportunities at every turn. Here, you can learn and grow, while always bringing...


  • Leominster, United States Digital FCU Full time

    ** Member Service Representative, Leominster, Part-time** **Job Category****:** Branch Services **Requisition Number****:** MEMBE03747 Showing 1 location **Job Details** **Description** Wednesdays -1:30-5:30, Thursdays 3:30-7:30, Fridays 1:30-7:30, Saturdays 8:30-3:30 20.5 hours **Essential Functions:** Identify the financial needs of new and existing...


  • Leominster, United States Regional Home Care Full time

    Job DescriptionJob DescriptionWe offer many exciting benefits including:Competitive SalaryCompany Matched 401KHealth, Dental & Vision InsuranceLong Term Disability InsurancePaid Time Off including Vacation, Sick, and Personal TimeConsistent Monday through Friday 40-hour Full-Time Shifts Available - No Nights or WeekendsComprehensive 4 - 5 Week Paid Training...


  • Leominster, United States Regional Home Care Full time

    Job DescriptionJob DescriptionWe offer many exciting benefits including:Competitive SalaryCompany Matched 401KHealth, Dental & Vision InsuranceLong Term Disability InsurancePaid Time Off including Vacation, Sick, and Personal TimeConsistent Monday through Friday 40-hour Full-Time Shifts Available - No Nights or WeekendsComprehensive 4 - 5 Week Paid Training...


  • Leominster, United States Jeeter Full time

    Job DescriptionJob DescriptionJob Title: Outside Sales Representative Department: SalesReports to: Regional Sales ManagerEffective Date: 4/22/2024DreamFields is one of the top 5 cannabis companies in the industry through our leading #1 pre-roll brand, Jeeter. The company is very passionate about producing world-class marketing, high quality, innovative...


  • Leominster, United States Choice1Temps Full time

    Job DescriptionJob DescriptionQualifications•Spanish/English Bilingual required***•Interview between 10-20 people a day and/or make 40-65 calls a day•Proficiency in multiple computer software applications is necessary•Ability to build rapport with all employees•Strong organizational skills•Excellent written and verbal communication...


  • Leominster, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...


  • Leominster, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...


  • Leominster, United States M and M Direct Full time

    **Bilingual Customer Support Operator (German)** **Bilingual Customer Support Operator (German)** *Location* Leominster *Department* Contact Centre *Advertising Salary* 11.39 per hour * * Bilingual Customer Support Operator (German) **About The Role** We have a permanent opportunity for an adaptable and customer focused individual to join our Bilingual...


  • Leominster, United States Transforce Full time

    NALCO Water, an Ecolab Company, will be in search of a Customer Delivery Specialist to help expand their Fleet Operations and will be responsible for providing customer delivery of chemicals. As a DOT driving professional, you will safely operate a diesel, multi-geared bobtail truck/pup, and/or tractor-trailer combination vehicle over congested city...


  • Leominster, United States LTS TELECOM LLC Full time

    Job DescriptionJob DescriptionEveryday our Retail Sales Advocates at Cricket Wireless Sell great products and unlimited wireless Services at fantastic prices to our customers and provide customer service in a fun energetic environmentsCompany DescriptionOverview DescriptionEveryday our Retail Sales Advocates at Cricket sell great products and unlimited...


  • Leominster, United States LTS TELECOM LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Sales Advocates At Cricket Wireless to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue.Responsibilities:Welcome and identify customer needsExplain products and services to customersMonitor...