Sales Advocates at Cricket Wireless

2 weeks ago


Leominster, United States LTS TELECOM LLC Full time
Job DescriptionJob Description

We are seeking a Sales Advocates At Cricket Wireless to become an integral part of our team You will be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue.

Responsibilities:

  • Welcome and identify customer needs
  • Explain products and services to customers
  • Monitor inventory to ensure product is in stock
  • Enter and process customer orders
  • Investigate and resolve customer complaints

Qualifications:

  • Previous experience in sales, customer service, or other related fields
  • Ability to thrive in a fast-paced environment
  • Ability to build rapport with customers
  • Excellent written and verbal communication skills
  • Strong negotiation skills
Company DescriptionOverview Description
Everyday our Retail Sales Advocates at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.

Our Sales Advocates:
- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment.
- Deliver outstanding service striving to retain and gain customers.
- Participate in outside sales events or promotions.
- Work flexible hours, weekends and holidays at various locations.
- Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment.

Part-time and full time Sales Advocates are paid an hourly rate and earn additional sales commission.

GENERAL DUTIES
The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

- Understand customers' needs and help them discover how our no contract products meet those needs.
- Multi-task in a fast paced team environment
- Educate and engage customers through product demonstrations.
- Interact with customers and provide prompt and courteous customer service to all customers.

Cricket is looking for outgoing motivated and customer focused individuals. A definite advantage is given towards individuals who have bilingual Spanish skills. Also preferred status is granted to candidates with prior wireless experience. Candidates must be able to operate a personal computer and wireless equipment.Company DescriptionOverview Description\r
Everyday our Retail Sales Advocates at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.\r
\r
Our Sales Advocates:\r
- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment.\r
- Deliver outstanding service striving to retain and gain customers.\r
- Participate in outside sales events or promotions.\r
- Work flexible hours, weekends and holidays at various locations.\r
- Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment.\r
\r
Part-time and full time Sales Advocates are paid an hourly rate and earn additional sales commission.\r
\r
GENERAL DUTIES\r
The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:\r
\r
- Understand customers' needs and help them discover how our no contract products meet those needs.\r
- Multi-task in a fast paced team environment\r
- Educate and engage customers through product demonstrations.\r
- Interact with customers and provide prompt and courteous customer service to all customers.\r
\r
Cricket is looking for outgoing motivated and customer focused individuals. A definite advantage is given towards individuals who have bilingual Spanish skills. Also preferred status is granted to candidates with prior wireless experience. Candidates must be able to operate a personal computer and wireless equipment.

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