Verification Specialist

2 weeks ago

Peachtree City, United States Compass Revenue Solutions Full time
Job DescriptionJob DescriptionDescription:

Position Summary:

Benefit Verification Specialists’ responsibilities include but are not limited to tasks that require the ability to collect data from our facilities, such as patient name, DOB, member ID #, subscriber name/DOB. In addition, the best candidate for this position will be experienced in customer service and behavioral health. A Benefit Verification Specialist oversees the company's process for determining the best route to obtain benefits for the specified facility in a timely fashion, while following through the VOB (Verification of Benefits) workflow to make the admission process and data collection as streamline as possible.

Requirements:

Essential Duties:

  • Efficient with Outlook / Microsoft Office Suite
  • Data entry into VOB
  • Ability to utilize insurance portals to collect basic demographic information such as correct spelling of name, address, policy information, DOB, group number etc.
  • Ability to utilize tracking software for all VOB management - Monday
  • Complete any verification of benefits submitted by facilities, respond to email thread, upload to OneDrive once completed and upload and mark complete in the tracking program called Monday

Minimum Qualifications:

  • High School diploma or equivalent – some work history may be able to be substituted if necessary
  • Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including insurance companies, office staff, facility operators and other staff as needed

Key Competencies:

  • Proven reliability when adapting to new experiences
  • Required ability to follow standard operating procedures for role
  • Solid understanding of insurance policies or the ability to catch on in a timely fashion
  • Must have the ability to multitask and manage time effectively without consistent oversight
  • Excellent written and verbal communication skills
  • Ability to remain organizationally effective and delegate / complete tasks in a first in first out manner

Work Environment:

General office setting for third-party billing and collections staff. There will be no daily face-to-face interactions with facility staff, operators, or patients – this office & position is remote to all facilities located in Peachtree City, GA. This position is an in-office / in-person position. This position is open to hybrid and remote possibilities.


Benefits Include:

  • Medical, Dental, Vision, Life
  • Employee Assistance Program
  • 401k Match
  • Paid-Time Off
  • Sick Time
  • Holiday Pay

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