Eligibility Specialist

3 weeks ago


Arizona City, United States Community Bridges Full time

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

Job Summary The

Eligibility Specialist are responsible for obtaining benefit information for

all patient/participants who are admitted into a crisis, inpatient or residential level of care. The Eligibility Specialist

s are responsible for verifying client’s insurance benefits and eligibility to ensure that a patient/participant benefit covers services

being rendered and

resolves any issues with coverage and escalates complicated issues to a supervisor or manager.

The position requires strong communication and

organizational skills. Interaction with clinic staff, billing staff and insurance companies daily is necessary to coordinate patient’s insurance information and complete the verification process.

This role requires an individual with strong analytical and problem-solving and metadata skills. The ideal candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and an ability to work in a fast-paced environment. The Eligibility Specialist is responsible for making sure that all patient/client data is accurate and kept secure and will also ensure HIPAA compliance.

Skills/Requirements:

High School Diploma or GED required. Associates degree in the field of business or higher preferred. 1 or more years of experience in insurance verification including Medicaid, private insurance ad Medicare HMO preferred 1-2 years of experience with Medicaid/private insurance verification experience ideally in a behavioral health setting preferred. Insurance verification experience preferred. Or equivalent combination of education and experience. CBI Offers an excellent benefits package Generous PTO accrual ( 5 weeks ), Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more Very Competitive pay rates CBI is growing an expanding our services We are experience tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field. *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley * CBI Values your Career and have lots of growth opportunities Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their Clinical Quality Audit staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve. About our Culture, commitment to employees We are looking for driven and compassionate individual’s that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure. We know life happens, that’s why we all start with a 5-week PTO plan as well as a wide range of unique benefits Our Facilities. Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible CBI Offers an excellent benefits package Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley. CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible

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