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Program Manager
3 months ago
At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values Integrity, Diversity, Mentorship, and Inclusion are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.
JOB SUMMARY
Overall program management including contract outcomes, leadership and supervision, clinical operations, training, fiscal and billing controls, EHR, workplace safety, and policies & procedures.
RESPONSIBILITIES
Reasonable accommodation may be made for individuals with disabilities to perform essential job functions.
• Oversee direct services, ensuring quality care, and highest professional standards.
• Supervise accurate data collection and reporting. Ensure peer review and monitoring of client charts.
• Ensure staff complete timely documentation and meet minimum requirements for direct client billable services as contractually required.
• Manage billing expectations and deliverables. Understand budget and review monthly operating statement to ensure financial integrity.
• Maintain positive morale and staff cohesion as evidenced by maintaining a cooperative attitude, flexibility, and effective communication and interpersonal skills.
• Respond quickly and appropriately to emergencies and crisis intervention.
• Timely recruitment and retention of qualified candidates. Provide regular supervision, consistent feedback, and ongoing support. Develop team comradery and excellent communication.
• Liaison with funder(s) and community meetings/committees.
• Maintain confidentiality of client’s care.
• Facilitate scheduled program meetings. Document agenda and attendance accordingly.
• Other relevant duties as assigned.
QUALIFICATIONS
• Bachelor’s degree in a behavioral science and two years of supervisory experience working in a treatment program or similar work setting required.
• Valid CA driver’s license and current auto insurance per contract requirements required.
• Experience providing mental health and/or substance use disorder services preferred.
• Cultural competency understanding required. Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.
PHYSICAL REQUIREMENTS
These physical demands represent what must be met to successfully perform the essential functions of this position. As mentioned above, reasonable accommodation may be made for qualified disabilities.
☒ Seeing ☒ Hearing ☒ Speaking
☒ Stooping/Bending ☒ Working in cramped spaces ☒ Moving around facility
☒ Moving between offices/clients ☒ Driving ☐ Climbing
☒ Lifting/carrying heavy items ☒ Pushing/pulling/dragging items ☒ Standing for long periods
☐ Working outside/underground ☒ Using hands/fingers ☒ Sitting for long periods
TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).
