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Front Desk Receptionist

2 months ago


Houston, United States ReviveRX Full time
Job DescriptionJob DescriptionCompany Overview:
ReviveRX is the premier licensed pharmacy specializing in health, wellness, and restorative medicine. We focus on treating the source, not just the symptoms, utilizing industry-leading technology. Collaborating with innovative pharmacists, healthcare providers, and pharmaceutical manufacturers, we provide personalized care. Our mission is to optimize treatment, revolutionize healthcare, and empower individuals to live vibrant lives. We welcome you to join us in our commitment to holistic wellness and personalized medicine.

Equal Employment Opportunity (EEO) and Affirmative Action Commitment
Revive RX is committed to providing equal employment opportunities and render affirmative action to all employees and applicants for employment, including individuals who are members of underrepresented groups, without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other status protected by applicable federal, state, or local laws.

Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. 

Summary/Objective 
Results-driven and personable Front Desk Receptionist with a strong track record of delivering exceptional customer service and efficient administrative support. Adept at managing front desk operations, including handling phone calls, scheduling appointments, and processing patient information with accuracy.

Essential Functions
  • Greet and assist patients and visitors in a professional and friendly manner.
  • Answer and direct phone calls and handle inquiries
  • Maintaining a clean and inviting environment: Keeping the waiting and reception areas clean and inviting 
  • Communicating with other team members: Communicating with other team members and departments
  • Collects, sorts, distributes, or prepares mail, messages, or courier deliveries
  • Performs other related duties as required and assigned.
Skills and Attributes
  • Strong interpersonal and communication skills, with a focus on providing excellent customer service.
  • Ability to handle multiple tasks efficiently and accurately in a fast-paced environment.
  • Proficiency in using Microsoft Office Applications (Word, Outlook, Excel, etc)
  • Knowledge of medical terminology and pharmacy procedures is desirable.
Work Environment
This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands
This position requires frequent sitting, walking, standing, reading, seeing, speaking, hearing, listening, organizing, interpreting data and information, operating office equipment, typing using a computer keyboard and mouse, viewing a computer screen monitor, and use of a telephone. Some positions may require lifting, occasional bending or kneeling. The working environment consists of an indoor and climate-controlled setting the majority of the time. The employee may regularly lift and/or move objects up to 25 pounds.

Required Education and Experience
  • High school diploma or equivalent; additional certification as a Pharmacy Technician is a plus.
  • 1+ years’ experience working as front desk receptionist
  • 1+ years’ customer service
  • Bilingual Spanish (Preferred) 

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
 

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