Guest Service Representative

3 weeks ago

Lexington, United States Bella Sante Full time
Job DescriptionJob Description

Bella Sante is looking for energetic, focused individuals to join our Guest Services Team. Our Guest Service Representatives are the first line of support responsible for providing accurate and thorough information via telephone to current and prospective guests. Each Guest Service Rep is expected to answer caller questions regarding products, services, policies and appointments. Each Guest Service Representative is expected to take responsibility for every interaction with guests by delivering outstanding service as a means to build loyalty, improve retention, and satisfy our guest’s needs.

Would you like to be part of the team? Here’s what we need:

  • Serve as Bella Sante’s first line of response to all external calls. Book and/or change guest appointments, answer questions on products and services, and promote/upgrade clients on services and special promotions
  • Resolve customer issues, confirm identity of caller and details of future appointment(s) to ensure requests are correct
  • Responds to a high volume of incoming calls and guest inquiries from current and prospective clientele in a courteous and professional manner‚ sees those calls through to completion (call length can vary widely from less than a minute to 5 minutes)
  • Enters confidential personal and financial information into software system with a high rate of accuracy. Complies with federal and local laws in ensuring guest privacy
  • Resolves customer inquiries and problems through effective interaction with both internal staff and Guest Service Center leadership
  • Make out-bound calls to confirm and/or reschedule appointments when necessary
  • Remind caller of cancellation/no-show policy

Do these describe you?

  • Strong computer skills necessary; appointment booking software knowledge preferred but not required
  • Ability to quickly analyze needs and at ease with verbal discussions and answering questions
  • Superior customer service skills; ability to stay composed and calm
  • Employs strong interpersonal skills in order to handle difficult calls courteously and professionally
  • Enjoy consistency and thrive on routine, focused on delivering quality service
  • Comfortable working in a detail-driven environment
  • Ability to document calls in accordance with departmental policies
  • Works with peers to solve problems and promotes teamwork
  • Embrace Bella Sante’s philosophy, CARE standards, and mission
  • Meets or exceeds department’s quality and productivity goals
  • Flexible with day and evening shifts and some weekends

  • PM Guest Service Agent

    1 week ago

    Lexington, United States Relais & Châteaux Full time

    Company DescriptionAbout us Perfectly nestled in Lexington, Massachusetts, just 15 miles outside Boston, the Inn at Hastings Park provides unrivaled hospitality and exceptional culinary experiences. The Boston area's only Relais & Chteaux property, the Inn features 22 stylishly luxurious accommodations, including a lovingly preserved guest house and barn...

  • PM Guest Service Agent

    2 weeks ago

    Lexington, United States The Inn at Hastings Park Full time

    Job DescriptionJob DescriptionCompany DescriptionAbout usPerfectly nestled in Lexington, Massachusetts, just 15 miles outside Boston, the Inn at Hastings Park provides unrivaled hospitality and exceptional culinary experiences. The Boston area’s only Relais & Châteaux property, the Inn features 22 stylishly luxurious accommodations, including a lovingly...

  • FULL TIME Guest Service Agent

    3 weeks ago

    Lexington, United States The Inn at Hastings Park Full time

    Job DescriptionJob DescriptionCompany DescriptionAbout usPerfectly nestled in Lexington, Massachusetts, just 15 miles outside Boston, the Inn at Hastings Park provides unrivaled hospitality and exceptional culinary experiences. The Boston area’s only Relais & Châteaux property, the Inn features 22 stylishly luxurious accommodations, including a lovingly...

  • Dental Patient Services Representative

    2 days ago

    Lexington, United States Kintegra Health Full time

    Welcome patients and visitors to the practice with a smile, making them feel important. Speaks courteously, clearly and calmly to patients in person, or on the phone. Gather, verify and accurately enter and update any dental, medical and insurance ch Patient Services, Dental, Representative, Patient, Healthcare

  • Japanese Bilingual Outside Sales Representative

    2 weeks ago

    Lexington, United States Pacific Advisory Service Full time

    Job DescriptionJob DescriptionA leading distributor of factory automation components is looking for Bilingual Sales Rep.The Outside Sales Representative is a key player within this organization.  The person in this role should be a motivated self-starter with the ability to manage key accounts for the purpose of maintaining and increasing both sales and...

  • Patient Registration Representative

    3 weeks ago

    Lexington, United States Bluegrass Orthopaedics Full time

    Job DescriptionJob DescriptionBluegrass Orthopaedics is hiring a full time Patient Registration Representative for our Registration department in Lexington, Ky.As a Patient Registration Representative for Bluegrass Orthopaedics, you will be responsible for coordinating daily activities of our facility to ensure smooth operations. As a Patient Registration...

  • Marketing Representative

    3 weeks ago

    Lexington, United States Silver Star Partners Incorporated Full time

    Job DescriptionJob DescriptionSilver Star Partners is looking for a Marketing Representative to join our team in our Lexington, Kentucky office. The Marketing Representative will create and distribute positive branding messages and collateral for our client's products and services.The ideal person for this position has a dynamic personality and is...

  • Marketing Representative

    2 days ago

    Lexington, United States Silver Star Partners Incorporated Full time

    Job DescriptionJob DescriptionSilver Star Partners is looking for a Marketing Representative to join our team in our Lexington, Kentucky office. The Marketing Representative will create and distribute positive branding messages and collateral for our client's products and services.The ideal person for this position has a dynamic personality and is...

  • Customer Relations Representative

    2 weeks ago

    Lexington, United States Arete Connections Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our...

  • Customer Relations Representative

    3 days ago

    Lexington, United States Arete Connections Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our...

  • Patient Services Representative

    3 weeks ago

    Lexington, United States Southern Medical Management LLC Full time

    Job DescriptionJob DescriptionBenefits:Pay From $15/hr. based on experience401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insurance*Only candidates selected for more information or interviews will be contacted.This is a full-time position, Monday through Friday, 8:00 a.m. to 5:00 p.m. General Summary of Duties: Coordination of...

  • Associate Financial Representative

    Found in: Appcast Linkedin GBL C2 - 21 hours ago

    Lexington, United States Modern Woodmen of America Full time

    Overview The Modern Woodmen – Lexington office is seeking a motivated and driven individual to join our team as an Associate Financial Representative. This role offers an opportunity to partner with a respected local business and work alongside the Managing Partner and Senior Financial Representative. The ideal candidate will maintain existing...

  • Dental Patient Access Representative

    4 days ago

    Lexington, United States Rockbridge Area Health Center Full time

    The Rockbridge Area Health Center is currently recruiting a full-time Dental Patient Access Representative to join our team. As a Dental Patient Access Representative, you will be an active participant in the mobile dental program and assist in the administration and maintenance of an efficiently operated clinic. Your day will consist of supporting the...

  • Technical Inside Sales Representative

    3 weeks ago

    Lexington, United States Lexair, inc. Full time

    Job DescriptionJob DescriptionSalary: Technical Inside Sales Representative (CNC Machining)Job Summary:We are seeking a highly motivated and experienced Technical Inside Sales Representative to join our team. The ideal candidate will have a strong background in CNC machining and a passion for providing exceptional customer service. As a Technical Inside...

  • Entry Level Marketing and Sales Representative

    2 weeks ago

    Lexington, United States Arete Connections Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a knack for driving sales, customer satisfaction, and marketing initiatives? If so, we want you to join our team as an Entry Level Marketing and Sales Representative. Our mission is to engage customers and donors, promoting awareness of our nonprofit partners and increasing their...

  • Entry Level Marketing and Sales Representative

    2 days ago

    Lexington, United States Arete Connections Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a knack for driving sales, customer satisfaction, and marketing initiatives? If so, we want you to join our team as an Entry Level Marketing and Sales Representative. Our mission is to engage customers and donors, promoting awareness of our nonprofit partners and increasing their...

  • Customer Service Rep(04246)

    37 minutes ago

    Lexington, United States Domino's Franchise Full time

    Job Description Job Description Job Description Customer Service RepresentativeDuties & Responsibilities:We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.Your job responsibilities...

  • Inside Solar Sales Representative

    Found in: Appcast Linkedin GBL C2 - 4 days ago

    Lexington, United States Solar Energy Solutions Full time

    Solar Energy Solutions (SES) is seeking highly motivated and talented individuals for our inside sales team. Join our rapidly growing company and be part of the clean energy revolution. As an Inside Solar Sales Representative, you will be responsible for promoting and selling SES's innovative residential and commercial solar offerings over phone and digital...

  • Inside Solar Sales Representative

    2 weeks ago

    Lexington, United States Solar Energy Solutions Full time

    Job DescriptionJob DescriptionSolar Energy Solutions (SES) is seeking highly motivated and talented individuals for our inside sales team. Join our rapidly growing company and be part of the clean energy revolution. As an Inside Solar Sales Representative, you will be responsible for promoting and selling SES's innovative residential and commercial solar...

  • Member Service Representative

    Found in: beBee jobs US - 2 weeks ago

    Lexington Park, United States Navy Federal Credit Union Full time

    Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....