Patient Services Representative

1 month ago


Lexington, United States Southern Medical Management LLC Full time
Job DescriptionJob DescriptionBenefits:
  • Pay From $15/hr. based on experience
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

*Only candidates selected for more information or interviews will be contacted.


This is a full-time position, Monday through Friday, 8:00 a.m. to 5:00 p.m.


General Summary of Duties: Coordination of patient care includes, but not limited to, patient scheduling and insurance verification. As a member of SouthernMED's Patient Services Call Center Team, the position's primary focus is to ensure a positive patient experience by demonstrating quality customer service skills when answering a high volume of phone calls on a daily basis.

Major Responsibilities
  • Answering phone calls and scheduling patient appointments for 30+ providers located at eleven (11) pediatric offices in SC
  • Verifying insurance on various websites and portals
  • Communication to sites regarding patient care
  • Filling in for front desk employees at various sites as needed
Job Requirements
  • High school diploma or equivalent
  • Experience in a medical setting preferred
  • Professional phone etiquette is a must
  • Professional and courteous demeanor is a must
  • Ability to multitask in a fast-paced environment
  • Strong written and verbal communication skills
  • Bilingual skills are preferred, but not required
  • Call Center experience is preferred, but not required





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