Customer Service
4 weeks ago
Greenhouse Fabrics, Inc. is a longstanding family owned fabric wholesaler serving the upholstery and interior design industries in High Point, North Carolina. We're currently on the lookout for a vibrant addition to our team in the form of a Customer Service Representative. If you're someone who thrives on solving problems proactively and has a genuine passion for delivering exceptional customer service, then you've come to the right place.
Responsibilities:
Provide exceptional customer service by phone, email, and text
Assist customers with inquiries, order entry, and fabric research
Support various projects across departments
Learn and utilize technology platforms including FACTS, Google Docs, and Microsoft Office
Continuously expand fabric knowledge
Other duties as assigned
Requirements:
Excellent written and verbal communication skills
Positive attitude and team player mentality
Strong problem-solving abilities and confident decision-making skills
Ability to manage time effectively and handle multiple projects
Willingness to learn and adapt
Fluent in Spanish is a plus, but not required
Company Benefits:
· Competitive salary
· Generous paid time off and holidays
· Simple IRA with a 3% match
· Low Premium BCBS Medical Insurance
· Dental/Vision reimbursement
· $25,000 free Life Insurance
· Paid Maternity Leave and more
If you're ready to join a passionate and creative team where you can make a difference, apply now to become a part of Greenhouse Fabrics, Inc.
Type: Full-time
Salary: $50,000.00 per year
Skills and Qualifications
· Associate's and/or Bachelor’s Degree preferred but not required
· Proficient in Microsoft outlook, word, Excel and Google docs, sheets
· Top-notch phone and customer service skills
· Excellent written and verbal communication skills
· Ability to collaborate, problem-solve, and work in a fast-paced environment
· Take ownership and make informed decisions
· Organizational skills and time management
· Open to growth, change, and honest feedback
· Knowledge of textiles or the interior design/upholstery industry is a plus but not required
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