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Patient Service Rep, Full Time, Selma Carlson Diagnostic Center
3 months ago
Nestled on the Central California Coast, Adventist Health Sierra Vista has been providing care to our community since 1959. Our 162-bed acute care facility includes a Level III Neonatal Intensive Care Unit and county designated trauma center. San Luis Obispo offers the excitement of a lively community while being a fifteen-minute drive from the serenity of Avila Beach, known for their natural hot springs, and Pismo Beach, known for their sand dunes and eucalyptus trees. Featuring a charming downtown, comfortable coastal weather, idyllic views, and an active lifestyle San Luis Obispo offers much to be had.
POSITION SUMMARY:
A non-exempt medical office position responsible for front office processes in the Selma Carlson Diagnostic Center. Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of the organization. Adheres to the HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. Demonstrates support for the Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance. Assists in checking out patients and assists them with referral processing and scheduling process. Collects co-pays and posts charges. Charge entry and patient balance processing. Distributes information to patients regarding office policies, procedures, information about the practice, etc. Explain and enroll patients in the patient portal. Additional responsibilities as needed.
JOB REQUIREMENTS:
Education and Work Experience:
- High school diploma/GED required with completion medical office assistant program: Preferred
- Minimum of 2 years of experience working in a medical office setting: Required
Licenses and Certifications:
- Healthcare management/administration certification: Preferred
ORGANIZATIONAL REQUIREMENTS:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
Monday through Friday from 8:00am to 5:00pm.
40 hours per week
