Server Operations and Infrastructure SME

4 weeks ago

Chicago, United States AGi Mission Support Full time
Job DescriptionJob Description

The foundational purpose of AGi is to provide quality high-tech information technology services, employ experienced technical personnel, and satisfy all customer requirements on time at a competitive price. We believe that people are our most valued resource, both clients and employees. We understand the necessity of matching just the right person and the right technological solution to job requirements and work environment. We specialize in integration design and information management systems, as well as the placement of highly skilled and motivated personnel.

Job Description

AGi Mission Support, Inc is seeking a Server Operations and Infrastructure (SME).

Roles & Responsibilities:

  1. Expert level understanding of Windows Operating System: Server 2012-R2, Server 2016 and Server 2019.
  2. Expert level understanding of networking; subnetting, VLAN segmentation, and related routing and switching principles.
  3. Expert level understanding of the Microsoft Windows Server environment including Azure, Active Directory Group policies, Active Directory Domain Services, Active Directory Federated Services, SFTP, Server Certificates, DHCP, and DNS.
  4. Builds and maintains Standard Operating Procedures (SOPs), Disaster Recovery (DR) documentation, equipment and connectivity diagrams, and system documentation to include inventory of equipment, software/application license renewals, and server certificates
  5. Understands the Change Control process according to RRB Standards. Creates, Works, execute, and document change requests.
  6. Advises, designs, and oversees the administration of server environment. Provides administration of Windows domain infrastructure, virtualization utilizing VMWare, to include DR Test/Preparedness and server OS & application security patching.
  7. Advises, develops, enhances, and mentors the management of 2-way trust Active Directory, Group Policies, DNS and DHCP. Distributed File Shares, Exchange Online/Office365, SQL Servers, SAN management, and administration.
  8. Designs and controls Virtual Machine templates that can be used to rapidly deploy virtual machines on Azure VMware.
  9. Mentors Systems Engineers and provide cross-training to ensure there are no single points of failure. Represents team in meetings as required for area(s) of responsibilities.
  10. Expert level experience with the installation, configuration, and maintenance of Microsoft Windows servers running Microsoft Windows Server 2016/2019
  11. Expert level experience keeping IT equipment and IT services running including troubleshooting and fixing IT enterprise issues such as Microsoft operating system, active directory, group policies, server, and hardware issues such as servers, and appliances.
  12. Expert level experience with the installation, configuration, and maintenance of VMware vSphere technologies: vCenter, ESX/ESXi.
  13. Expert level experience supporting Microsoft Azure virtual environment including installation, configuring, troubleshooting break-fix, and performing upgrades
  14. After hour support may be required to meet operational needs to include nights, weekends, and holidays

Qualifications

  • Education: Associate degree or higher (Desired)
  • Certification: Microsoft Certified Systems Administrator or Microsoft Certified Solutions Expert or Specialized Certification in VMWare and MCSA (Required).

AGi Mission Support Services, Inc. is an Equal Opportunity Employer (EOE): Minorities, Women, Veterans, and those with Disabilities.



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