Production Support Engineer

1 week ago

Bolingbrook, United States G&W Electric Co Full time
Job DescriptionJob Description

Innovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world depends on to deliver safe, reliable electricity. Our culture is focused on employee success, so we foster an entrepreneurial environment that encourages everyone to thrive.

Position Summary:

As a Production Support Engineer at G&W Electric, you will play a pivotal role in ensuring the reliability and performance of our switchgear designs. As part of the Production Engineering team, you will be able to leverage your technical skillset to support all switchgear products throughout the entire organization. You will be responsible for investigating and resolving technical issues that may arise during production. When not supporting other internal departments, you will leverage your product knowledge in the design of custom engineered products as part of our design team. Your expertise will be crucial in maintaining the highest quality standards and ensuring our products meet or exceed customer expectations.

  • Troubleshooting complex shop problems at the source and developing solutions to design and manufacturing related issues to switchgear designs
  • Support and thought partner with all parts of Engineering and manufacturing to determine process improvement initiatives
  • Visualize, articulate, and solve problems; research and implement solutions
  • Work on multiple projects at once including testing, modifying, compiling, and executing concepts of each project
  • Manage key performance indicators
  • Conduct thorough root cause analysis to identify the underlying reasons for technical problems. Collect and analyze data to assist in making effective business decisions
  • Develop and implement effective solutions to address technical issues, ensuring minimal impact on production schedules
  • Collaborate with the quality assurance team to verify that all products meet quality and safety standards
  • Maintain detailed records of technical issues, investigations, and resolutions for future reference and continuous improvement
  • Identify opportunities for process improvement to enhance the efficiency and reliability of production
  • Facilitate support from Engineering, Quality, Applications, and Supply Chain for Manufacturing as needed during build process to minimize/eliminate delays in delivery to the customer
  • Supporting the custom design of G&W Products to internal engineering standards and best practices within customer lead time and quality expectations
  • Work cross-functionally to support and provide technical aptitude for company and departmental projects as needed (e.g. Product Development, Aftermarket Support, Application Engineering, Supply Chain, and Manufacturing)
  • Ensure all outgoing and incoming communications are accurate, timely and appropriately distributed

Required Qualifications:

  • Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology or Relevant Discipline
  • Strong analytical and problem-solving skills
  • Excellent communication skills to collaborate effectively with cross-functional teams
  • Proactive and detail-oriented approach to work
  • Ability to work in a fast-paced and dynamic environment

Preferred Qualifications:

  • Experience in electrical equipment manufacturing or related industries
  • Knowledge of industry standards and regulations
  • Familiarity with Six Sigma or Lean Manufacturing principles
  • CAD software experience
  • CAM software experience
  • Schematics design experience
  • Change Management Experience
  • Continuous improvement initiatives
  • Root Cause Analysis / Problem-Solving strategies
  • ISO Certified Manufacturing Environment Experience

Why join us? G&W enjoys a long reputation for product quality, innovation and world-class customer service to the power industry. We have established this reputation by believing that our greatest asset is our employees. We owe our success to the initiative and talents of highly skilled individuals within our team-based organization. Our goal is to set the standard for customer satisfaction by ensuring a superior level of service, performance and innovation. As a global organization and industry leader, we are committed to cultivating an engaging work environment that embraces our core values and develops our talent. Our continuous focus on growth and innovation means that you become part of a company that provides challenging opportunities, rewards excellence and combines your individual expertise to achieve a higher level of shared success. Together, we light the world

G&W Electric is proud to be an Equal Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

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