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Houseperson Banquet
3 months ago
PRINCIPAL RESPONSIBILITIES/ POSISTION PURPOSE: Responsible for set-up, break-down, and clean-up of all banquet functions.
Average Percentage of Time
ESSENTIAL FUNCTIONS
45%
Set up and reset tables, chairs, stages, and furniture to meet the function specifications. Setup meeting
essentials including note pads, ink pens and assorted guest requests.
40%
Greets guests in a friendly and courteous manner and explains all specials, promotions and snacks.
10%
Refresh room to meet function specifications.
5%
Adhere to guest requests.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- Completes assigned side work to include cleaning meeting space and storage space, that adhere to health standards.
- Transport necessary items to ensure food safety standards and satisfy guest needs.
- Attends all mandatory meetings.
- Keeps work area clean and organized.
- Completes other duties as assigned by manager.
Frequency Key:
Never - O hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 hours; Constant - 6-8 hours.
Physical Activity
Frequency
Sitting
Never
Walking
Constant
Standing
Frequent
Climbing Stairs
Constant
Crouching/Bending/Stooping
Frequent
Reaching
Frequent
Grasping
Constant
Pushing/Pulling
Constant
Near Vision
Constant
Far Vision
Constant
Talking
Constant
Smell
Occasional
Taste
Never
Lifting/Carrying(# lbs) up to 100 lbs
Constant
Travel
Never
Regular attendance in conformance with the standards, which may be established by HPH from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of HPH.
Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. HPH will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your manager.
ORGANIZATIONAL RELATIONSHIPS
Positions directly reporting to this position (titles):
None
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
- Basic knowledge of Meeting Room Set up, service standards, guest relations and etiquette.
- Knowledge of appropriate table settings and service ware.
- Must possess strong organizational skills.
- Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism
High School Diploma or equivalent required.
EXPERIENCE
Entry Level
LICENSES OR CERTIFICATES
Ability to obtain government license or certificate.
GROOMING/UNIFORMSAll employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
NOTICE:
The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
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