Houseperson Banquet

Job DescriptionJob Description

PRINCIPAL RESPONSIBILITIES/ POSISTION PURPOSE: Responsible for set-up, break-down, and clean-up of all banquet functions.

Average Percentage of Time

ESSENTIAL FUNCTIONS

45%

Set up and reset tables, chairs, stages, and furniture to meet the function specifications. Setup meeting

essentials including note pads, ink pens and assorted guest requests.

40%

Greets guests in a friendly and courteous manner and explains all specials, promotions and snacks.

10%

Refresh room to meet function specifications.

5%

Adhere to guest requests.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Completes assigned side work to include cleaning meeting space and storage space, that adhere to health standards.

• Transport necessary items to ensure food safety standards and satisfy guest needs.

• Attends all mandatory meetings.
• Keeps work area clean and organized.
• Completes other duties as assigned by manager.

PHYSICAL REQUIREMENTS:

Frequency Key:

Never - O hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 hours; Constant - 6-8 hours.

Physical Activity

Frequency

Sitting

Never

Walking

Constant

Standing

Frequent

Climbing Stairs

Constant

Crouching/Bending/Stooping

Frequent

Reaching

Frequent

Grasping

Constant

Pushing/Pulling

Constant

Near Vision

Constant

Far Vision

Constant

Talking

Constant

Smell

Occasional

Taste

Never

Lifting/Carrying(# lbs) up to 100 lbs

Constant

Travel

Never

OTHER DUTIES

Regular attendance in conformance with the standards, which may be established by HPH from time to time, is essential to the successful performance of this position.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of HPH.

Demonstrate working knowledge of the service standards.

SAFETY REQUIREMENTS

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. HPH will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your manager.

ORGANIZATIONAL RELATIONSHIPS

Positions directly reporting to this position (titles):

None

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Basic knowledge of Meeting Room Set up, service standards, guest relations and etiquette.
• Knowledge of appropriate table settings and service ware.
• Must possess strong organizational skills.
• Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism

QUALIFICATION STANDARDS EDUCATION

High School Diploma or equivalent required.

EXPERIENCE

Entry Level

LICENSES OR CERTIFICATES

Ability to obtain government license or certificate.

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

NOTICE:

The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

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