Senior Banquet Set-up Manager

4 weeks ago

Chicago, United States Hilton Chicago Full time
Description

As Senior Managerof Facilities at Hilton Chicago, you will be responsible for overseeing the set-up and clean-up of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

This is a great opportunity to grow your career at a legendary property.  We are a meeting and event powerhouse with over 230,000 square feet of fabulous event space - the most of any hotel in Chicago  We are located overlooking Lake Michigan and Grant Park and close to McCormick Place.  Come join our bustling team and launch your career forward.

Requirements:

Experience overseeing a banquet or facilities team Open availability to work varying days and shifts as business requires Engaging leadership style, with the ability to effectively motivate a team Ability to use computers effectively and to learn new software applications as needed Strong organizational skills and ability to accomplish goals in a fast-paced environment Union hotel experience preferred Collaborative, open-minded leadership style Ability to remain calm and perform to customer needs in fast-paced environment Excellent communication skills

Assets:

Hilton experience Delphi/FDC experience Event Execution experience

What will I be doing?

You would be responsible for performing the following tasks to the highest standards:

Oversee each assigned shift providing instructions of room set up and client requirements including review of event orders, resumes and files Supervise and assist Housepersons with set up to ensure compliance with event specifications Lead and oversee clean up and break-down after events Assist Housepersons and oversee a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash Assist with planning, organization, and execution of all banquet functions Greet clients and respond to guest inquiries and requests in a timely, friendly, and efficient manner Participate in and lead department meetings, as needed Assist with hiring, training, counseling, and evaluating Team Members as needed Establish and maintain positive working relationship with subcontractors. Maintain cleaning schedule of event space to ensure rooms are presentable at all times. Requirements

What are the benefits of working for Hilton?

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members,

including partners and adoptive parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild

Education, including: college degrees and professional certifications

Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement

**Available benefits may vary depending upon property-specific terms and conditions of employment**

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes: 

Quality Productivity Dependability Customer Focus Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

Source: Hospitality Online

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