Current jobs related to Customer Service Coordinator - Ogden - Qnergy Careers

  • Customer Service Liaison

    3 weeks ago

    Ogden, Utah, United States Transcat Full time

    About TranscatTranscat is a dynamic and innovative company that has been recognized as a leading calibration and compliance services provider in North America and beyond.Our TeamWe have over 1,000 employees working in technical, consulting, operational, sales, and customer-facing roles.What We OfferAs a Customer Service Coordinator, you will be part of a...

  • Customer Service Liaison

    1 month ago

    Ogden, Utah, United States Transcat Full time

    About TranscatWe are a dynamic and innovative company recognized as the leading calibration and compliance services provider in North America and beyond.Our TeamWe have over 1,000 employees working in technical, consulting, operational, sales, and customer-facing roles.Job SummaryWe are seeking a Customer Service Coordinator to join our team. The successful...

  • Customer Service Liaison

    2 weeks ago

    Ogden, Utah, United States Cascade Services, Inc. Full time

    Customer Service RepresentativeA key member of our team, the Customer Service Representative plays a vital role in ensuring seamless communication with insurance companies and customers throughout the repair process. This individual must be a self-motivator, driven by a strong work ethic and a commitment to delivering exceptional customer...

  • Warehouse Operations Coordinator

    3 days ago

    Ogden, Utah, United States Service Experts Full time

    Job Summary:We are seeking a skilled Warehouse Operations Coordinator to join our team at Service Experts. In this role, you will be responsible for ensuring the smooth operation of our warehouse by checking in and out trailers/containers, shipping and receiving paperwork, and maintaining access control of the yard.Key Responsibilities:• Inspect inbound...

  • EAP Service Coordinator

    1 month ago

    Ogden, Utah, United States Intermountain Healthcare Full time

    Job SummaryThis role provides administrative support to the Intermountain Employee Assistance Program (IEAP) team, ensuring the smooth operation of various clerical and specialized functions. The ideal candidate will possess excellent customer service skills, critical thinking, and the ability to manage sensitive and often complex client concerns.Key...

  • Patient Service Coordinator

    3 days ago

    Ogden, Utah, United States Intermountain Healthcare Full time

    Job SummaryAs a Patient Service Representative at Intermountain Health, you will play a vital role in ensuring a seamless experience for patients entering our facilities. This position requires a professional with excellent communication skills, who can effectively greet and check-in patients, verify information, and address their needs in a timely...

  • Customer Service Rep

    1 month ago

    Ogden, United States Domino's Pizza LLC Full time

    We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the...

  • Customer Service Representative

    1 month ago

    Ogden, Utah, United States Link Interactive Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Link Interactive. As a Customer Service Representative, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Answering customer calls and providing...

  • Customer Service Representative

    1 month ago

    Ogden, Utah, United States Link Interactive Full time

    Customer Care SpecialistLink Interactive, a leading provider of DIY security and automation systems, is seeking a highly skilled Customer Care Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with our products and services.Key...

  • Customer Service Representative

    2 weeks ago

    Ogden, Utah, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeDomino's Franchise is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, both in-person and over the phone.Key Responsibilities:Receive and process...

  • Customer Service Representative

    1 month ago

    Ogden, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in search of a Customer Service Representative to join our team in the Financial Services industry, located in Riverdale, Utah, United States. As a Customer Service Representative, you will be tasked with managing inbound and outbound customer communications, processing customer applications, maintaining customer records,...

  • Customer Service Representative

    1 week ago

    Ogden, Utah, United States Planet Fitness Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, answering phone calls, and handling various customer inquiries.Responsibilities:Provide...

  • Customer Service Representative

    2 weeks ago

    Ogden, Utah, United States Walgreens Full time

    Job OverviewAs a Customer Service Associate at Walgreens, you will be responsible for delivering exceptional customer experiences and providing courteous, fair, and efficient checkout services.Key ResponsibilitiesModel and deliver a distinctive and delightful customer experienceRegister sales on assigned cash register and provide customers with friendly and...

  • Customer Service Representative

    2 weeks ago

    Ogden, Utah, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeDomino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, both in person and over the phone.Key Responsibilities:Take and process orders accurately and efficientlyProvide...

  • Customer Service Representative

    3 days ago

    Ogden, Utah, United States Warrens Corp Full time

    We are seeking a Customer Service Representative to join our team at Warrens Corp. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide excellent customer service and respond to customer inquiries in a timely and professional...

  • Customer Service Representative

    3 days ago

    Ogden, Utah, United States FedEx Full time

    Customer Service Representative at FedExAs a Customer Service Representative at FedEx, you will be responsible for providing exceptional customer service to our clients. Your duties will include assisting customers with their inquiries, resolving issues in a timely and professional manner, and providing solutions to meet their needs.Key Responsibilities:*...

  • Customer Service Representative

    1 month ago

    Ogden, Utah, United States Ogden Clinic Full time

    Customer Care SpecialistOgden Clinic is seeking a highly skilled Customer Care Specialist to provide exceptional service to our patients and customers. As a key member of our team, you will be responsible for delivering product and service information, resolving product and service problems, and serving customers in a professional and courteous manner.Key...

  • Customer Service Representative

    2 weeks ago

    Ogden, Utah, United States Link Interactive Full time

    Customer Care SpecialistLink Interactive, a leading provider of DIY security and automation systems, is seeking a highly skilled Customer Care Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and ensuring a seamless customer...

  • Customer Service Representative

    4 months ago

    Ogden, United States Bank of Utah Full time

    Under the direction of the Customer Service Manager (CSM), the Customer Service Representative (CSR) is responsible for establishing a full-relationship with customers. The Customer Service Representative is personally committed to consistently creating a great customer experience by meeting a broad range of financial service needs. In addition, the CSR will...

  • Customer Service Representative

    4 weeks ago

    Ogden, Utah, United States Link Interactive Full time

    Job SummaryLink Interactive, a leading provider of DIY security and automation systems, is seeking a skilled Customer Care Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with our products and services.Key ResponsibilitiesProvide...

Customer Service Coordinator

3 months ago

Ogden, United States Qnergy Careers Full time
Job DescriptionJob DescriptionDescription:

Job Summary: The Customer Service Coordinator is the key point of contact for customers, ensuring their concerns are heard, their problems are resolved, and their experience with the company is a positive one. Responsible for PA facility Inventory management, shipping and receiving. Coordination in the daily scheduling of field service calls.


Responsibilities:

  • Answer customer inquiries via phone, email or in person.
  • Resolving customer complaints in a timely and professional manner.
  • Process inventory transactions.
  • Shipping and receiving of equipment/parts.
  • Inventory management.
  • Coordinate/ schedule logistical customer service issues.
  • Managing and processing orders, forms, applications and requests.
  • Communicating and coordinating with internal departments to resolve customer issues.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as needed.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Manage and prioritize customer requests and organize workflow to meet customer timelines.
  • Monitor accuracy of reporting and database information.
  • Analyze relevant data to determine customer service outputs.
Requirements:

Education & Experience:

  • High school diploma or equivalent.
  • A degree in business administration or equivalent preferred.
  • Three years of experience in customer service, inventory, shipping and receiving role.
  • Experience in providing customer service support.
  • Knowledge and experience with NetSuite, Microsoft office, Jira preferred.

Requirements:

  • Proficient in relevant computer applications.
  • Excellent communication skills to clearly convey information to customers and understand their needs and concerns.
  • Ability to handle stressful situations appropriately.
  • High degree of accuracy and attention to detail.
  • Strong customer service skills to provide efficient, empathetic, and professional responses to customer inquiries and complaints.
  • Strong interpersonal skills to establish positive relationships with customers, building customer satisfaction and loyalty.
  • Excellent time management skills to ensure prompt responses to customers and efficient resolution of issues.