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Commercial Lines Insurance Customer Service Representative

2 months ago


Chardon, United States Love Insurance Agency Full time
Job DescriptionJob Description

Founded in 1950 and now proudly in its second and third generations, Love Insurance Agency has been a cornerstone of our community, specializing in all lines of insurance. Our values of respect, honesty, and humility guide everything we do, fostering a collaborative and supportive work environment where each team member is valued and empowered to succeed. With a focus on teamwork, integrity, and community engagement, we are committed to delivering exceptional service to our clients while fostering a culture of growth, camaraderie, and success.


We are seeking a dedicated Commercial Lines Insurance Customer Service Representative to join our team. This role offers a base salary dependent on experience, ranging from $18 to $22 per hour. As a key member of our team, you will handle strictly commercial accounts, building strong relationships with clients and ensuring their needs are met with exceptional service.


If you are a detail-oriented, organized, and efficient individual with a passion for commercial lines insurance, we invite you to join Love Insurance Agency. Apply Today Be part of a supportive team that values respect, honesty, and integrity.


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Flexible Hours/Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Licensing Assistance


Responsibilities
  • Build and maintain strong relationships with commercial clients.
  • Handle policy changes and process customer change requests, endorsements, and certifications.
  • Manage billing, process policies, and maintain accurate records.
  • Utilize Excel spreadsheets for premium breakdowns and track property, auto schedules, and equipment.
  • Ensure all client interactions and transactions are handled with accuracy and efficiency.

Requirements
  • Experience in commercial lines insurance is preferred but not required.
  • Candidate must be willing to obtain their insurance license. Insurance licensing is preferred but not required; we offer 100% assistance for licensing.
  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Strong attention to detail, organizational skills, and efficiency.
  • A team player who is eager to contribute to building a great team.