Patient Service Representative

3 weeks ago


Chardon, United States University Hospitals Full time
What You Will Do
  • Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
  • Representatives must use quality customer service techniques to ensure patient needs are met.
  • Maintain professional interpersonal skills with patients, physicians and co-workers.
  • Supports department operations as needed.
Additional Responsibilities
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.


Qualifications:
Education
  • High School Equivalent / GED (Required)
Work Experience
  • 1+ years related experience as a Secretary/Receptionist (Preferred) and
  • Customer service experience preferably in the medical field. (Required)
Knowledge, Skills, & Abilities
  • Typing skills - 30 wpm. (Required proficiency)
  • Excellent verbal/communication skills. (Required proficiency)
  • Detail oriented. (Required proficiency)
  • Basic computer knowledge. (Required proficiency)
  • ICD9 coding and medical terminology. (Preferred proficiency)
Physical Demands
  • Standing Occasionally
  • Walking Occasionally
  • Sitting Constantly
  • Lifting Rarely 20 lbs
  • Carrying Rarely 20 lbs
  • Pushing Rarely 20 lbs
  • Pulling Rarely 20 lbs
  • Climbing Rarely 20 lbs
  • Balancing Rarely
  • Stooping Rarely
  • Kneeling Rarely
  • Crouching Rarely
  • Crawling Rarely
  • Reaching Rarely
  • Handling Occasionally
  • Grasping Occasionally
  • Feeling Rarely
  • Talking Constantly
  • Hearing Constantly
  • Repetitive Motions Frequently
  • Eye/Hand/Foot Coordination Frequently
Travel Requirements
  • 10%

recblid aha24p56ezkbsaj9glvgq7ues26ioo

  • Chardon, Ohio, United States University Hospitals Full time

    Job Summary:University Hospitals is seeking a skilled Patient Service Representative PRN to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and support in a fast-paced medical office environment.Key Responsibilities:Accurately and efficiently register patients, schedule procedures, and...


  • Chardon, United States University Hospitals Full time

    DescriptionPosition Summary/Essential Duties: Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and...


  • Chardon, United States University Hospitals Full time

    Position Summary/Essential Duties: Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers....


  • Chardon, United States University Hospitals Full time

    Position Summary/Essential Duties: Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and...


  • Chardon, United States Signature Health Full time

    Description At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then...


  • Chardon, United States University Hospitals Full time

    What You Will Do Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports...


  • Chardon, United States University Hospitals Full time

    What You Will Do Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports...


  • Chardon, Ohio, United States University Hospitals Full time

    Job SummaryUniversity Hospitals is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesPatient Registration: Accurately and efficiently register...


  • Chardon, United States University Hospitals Full time

    What You Will Do Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports...


  • Chardon, United States University Hospitals Full time

    What You Will Do Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports...


  • Chardon, Ohio, United States University Hospitals Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative II Adult EKG to join our team at University Hospitals. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and support in a fast-paced environment.Key ResponsibilitiesPrimary Responsibilities: Accurately and efficiently register...


  • Chardon, United States University Hospitals Full time

    Essential Functions Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports...


  • Chardon, United States University Hospitals Full time

    What You Will Do Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports...


  • Chardon, United States University Hospitals Full time

    What You Will Do Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports...


  • Chardon, United States University Hospitals Full time

    Hours: M, Th, F 8am-5p T, W 12pm-9pm What You Will Do Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients,...


  • Chardon, United States University Hospitals Full time

    Hours: M, Th, F 8am-5p T, W 12pm-9pm What You Will Do Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients,...


  • Chardon, United States Cleveland Clinic Full time

    Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of...


  • Chardon, United States University Hospitals Full time

    A Brief Overview Patient Access Representatives provide our world renowned healthcare team with comprehensive administrative support. PAR's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR's offer solutions in anticipation of patient needs and greet every patient verbally, with eye...


  • Chardon, United States University Hospitals Full time

    A Brief Overview Patient Access Representative II's provide our world renowned healthcare team with comprehensive administrative support. PAR II's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR II's offer solutions in anticipation of patient needs and greet every patient verbally,...


  • Chardon, Ohio, United States Windstream Full time

    About the RoleWindstream is seeking a skilled Customer Service Technician to join our team. As a vital member of our organization, you will represent our leading telecommunications brand and connect customers to the products they value.Key ResponsibilitiesInstall and repair residential and business communications services, including telephone, internet, and...