Beneficiary Services Representative

1 week ago

Cañada Village, United States General Infomatics, Inc. Full time
Job DescriptionJob Description

At General Infomatics, Inc we pride ourselves on providing program support, healthcare services, strategic technology solutions, and knowledge management to US government agencies worldwide, under standards of integrity, trust, and a commitment to excellence.

We are looking for a BENEFICIARY SERVICES REPRESENTATIVE (PEBLO) for a full-time, civil contract at Kirtland AFB, NM (Monday to Friday, 07:30 am to 4:30 pm)

SUMMARY

The occupant of this position is the main point of contact between the service member, the family, the chain of command, the VA, and the Physical Evaluation Board throughout the DoD Disability Process.

Main responsibilities and duties include but are not limited to:

  • Compiling all the information from the service member, their physicians, their commander, and any other source that is necessary to properly assign Military Disability Ratings to each of their medical conditions that qualify for Military Disability, and providing guidance to all ranks of military personnel from all branches of the uniformed services, retirees, and families of those being processed through the IDES program of their rights, benefits, privileges, or obligations.
  • Coordinating evaluation appointments: schedules follow-up appointments and appropriate referrals related to benefit and serving as a liaison between the Service member, their respective commander and a multi-disciplinary team of primary care managers, other appropriate health care professionals, medical care case managers, non- medical case managers, patient administration personnel, the service-specific offices, the PEB and the Military Department Wounded Warrior Program liaison or advocate.
  • Assisting in preparing appeals, impartial medical reviews, rebuttals, and coordinates the assignment of Service member's legal counsel.

QUALIFICATIONS, SKILLS AND REQUIREMENTS

  • Associate Degree in business administration, management or health care organizations from an accredited college or university.
  • Highly desired knowledge of DES processing regulations, instructions, procedures, and policies to assure timely case processing, practical knowledge and understanding of the TRICARE program. Knowledge of the military healthcare organizational structure, major issues, policies, procedures and operations.
  • In-depth knowledge, experience, and training to handle and solve complex cases that arise when addressing fitness for duty or physical disability evaluation issues.
  • Excellent planning, organizing and managing skills. Critical thinking and problem-solving methods and techniques.
  • Excellent oral and written communication and customer service principles, methods and practices, as well as analytic methods and techniques, to include using research tools and statistical analysis.
  • Must have and maintain a Basic Life Support (BLS) certificate as accepted by American Heart Association (AHA) (Heart Savers, Admin) (Providers course) or American Red Cross. This certification must be acquired through hands-on training. Certification acquired through an online training course is not acceptable.

WE OFFER

  • $20.35 an hour
  • Comprehensive Health & Welfare Benefits/options
  • Vacations, holidays and sick leave

COME JOIN OUR TEAM


We encourage our Veterans and Military Spouses to apply and self-identify during the recruitment process.



Please make sure your resume is accurate and updated when you apply for this job. As part of our recruiting process, we will ask applicants to authorize a thorough job verification. Omitted jobs, falsified dates, or any type of misrepresentation will automatically disqualify the candidate.


General Infomatics (GI) is a minority-owned, Service-Disabled Veteran Owned Small Business (SDVOSB), headquartered in McLean, VA. We are ISO 9001:2008 Quality Management System (QMS) Certified.

Gold Hire Vets Medallion - Department of Labor

Member of the Military Spouse Employment Partnership - Department of Defense

Discover the Talent Program - Hire our Heroes - US Chamber of Commerce Foundation

Certified V3 (Virginia Values Veterans) Company - Commonwealth of Virginia

Equal opportunity/Affirmative action employer



Must be able to pass a US government security investigation and a thorough job verification.

Please make sure your resume is accurate and updated when you apply for this job. As part of our recruiting process, we will ask applicants to authorize a thorough job verification. Omitted jobs, falsified dates, or any type of misrepresentation will automatically disqualify the candidate.



Job Posted by ApplicantPro

  • Beneficiary Services Representative

    3 months ago

    Cañada Village, United States General Infomatics, Inc. Full time

    Job DescriptionJob DescriptionAt General Infomatics, Inc we pride ourselves on providing program support, healthcare services, strategic technology solutions, and knowledge management to US government agencies worldwide, under standards of integrity, trust, and a commitment to excellence. We are looking for a BENEFICIARY SERVICES REPRESENTATIVE (PEBLO) for a...

  • TRICARE Beneficiary Services Representative

    3 days ago

    Dededo Village, United States Leidos Full time

    Description Are you looking for your next “great mission” professionally?  Do you have more to give, want to learn new skills and be part of a team with a rewarding mission? Leidos has the perfect job for you at Naval Hospital Guam.This job positing is for a future need. Candidates who apply for this position will be considered for a future...

  • Activity Security Representative I

    3 months ago

    Cañada Village, United States gTANGIBLE Corporation Full time

    Job DescriptionJob DescriptiongTANGIBLE Corporation (gTC), www.gtangible.com, is a S corporation and a registered Government contractor that provides services and solutions in:National Security ProgramsProfessional, Administrative, and Management SupportMission and Warfighter SupportWe are a Service Disabled Veteran Owned Small Business (SDVOSB) and the...

  • Activity Security Representative III

    3 months ago

    Cañada Village, United States gTANGIBLE Corporation Full time

    Job DescriptionJob DescriptiongTANGIBLE Corporation (gTC), www.gtangible.com, is a S corporation and a registered Government contractor that provides services and solutions in:National Security ProgramsProfessional, Administrative, and Management SupportMission and Warfighter SupportWe are a Service Disabled Veteran Owned Small Business (SDVOSB) and the...

  • Activity Security Representative II

    3 months ago

    Cañada Village, United States gTANGIBLE Corporation Full time

    Job DescriptionJob DescriptiongTANGIBLE Corporation (gTC), www.gtangible.com, is a S corporation and a registered Government contractor that provides services and solutions in:National Security ProgramsProfessional, Administrative, and Management SupportMission and Warfighter SupportWe are a Service Disabled Veteran Owned Small Business (SDVOSB) and the...

  • Program Security Representative

    3 months ago

    Cañada Village, United States gTANGIBLE Corporation Full time

    Job DescriptionJob DescriptiongTANGIBLE Corporation (gTC), www.gtangible.com, is a S corporation and a registered Government contractor that provides services and solutions in:National Security ProgramsProfessional, Administrative, and Management SupportMission and Warfighter SupportWe are a Service Disabled Veteran Owned Small Business (SDVOSB) and the...

  • ASR II

    1 month ago

    Cañada Village, United States Watermark Risk Management International Full time

    Job DescriptionJob DescriptionCome make your mark with Watermark!🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business.🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We’re intimately familiar with DOD security programs and mission requirements.⭐ OUR CORE VALUES drive...

  • ASR II

    2 weeks ago

    Cañada Village, United States Watermark Risk Management International Full time

    Job DescriptionJob DescriptionCome make your mark with Watermark!🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business.🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We’re intimately familiar with DOD security programs and mission requirements.⭐ OUR CORE VALUES drive...

  • PSR II

    2 months ago

    Cañada Village, United States Watermark Risk Management International Full time

    Job DescriptionJob DescriptionCome make your mark with Watermark!🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business.🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We’re intimately familiar with DOD security programs and mission requirements.⭐ OUR CORE VALUES drive...

  • Program Security Representative II

    3 months ago

    Cañada Village, United States Targeted Solutions, LLC Full time

    Job DescriptionJob DescriptionSalary: Up to $54.32 hourlyThe Program Security Representative’s primary function is to provide multi-discipline security support for one or more of the customer’s Special Access Programs (SAPs). The position will provide “day-to-day” multi-discipline analysis for Collateral, Sensitive Compartmented Information (SCI) and...

  • Guest Services Representative

    2 months ago

    La Cañada Flintridge, United States Descanso Gardens Foundation Full time

    Job DescriptionJob DescriptionPosition: Guest Services RepresentativeDepartment: Guest ServicesStatus: Part-Time, Non-Exempt, 26 hours weeklyReports to: Guest Services ManagersJob Description:Descanso Gardens seeks a Guest Services Representative to provide excellent front-line customer service that promotes a welcoming and positive experience for all...

  • Customer Service Representative

    1 month ago

    Greenwood Village, United States Ultimate Staffing Full time

    Our client is currently seeking enthusiastic and customer-focused individuals to join our team as Entry-Level Call Center Representatives. This position will involve providing exceptional service to our customers over the phone, handling inquiries, r Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Staffing

  • Customer Service Representative

    1 month ago

    Greenwood Village, United States The Directv Group, Inc. Full time

    Answer customer/client requests or inquiries concerning services and products and report problem areas. Utilize various systems and tools to initiate to assist and service customers. Continually maintain working knowledge of all company products, ser Customer Service Representative, Customer Service, Representative, Training, Skills, Retail

  • Client Service Representative

    2 weeks ago

    Jersey Village, United States Houston Consumer Connect Full time $46,000 - $57,000

    Job DescriptionJob DescriptionAt our firm, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has overall improved the...

  • Guest Services Representative

    2 days ago

    Greenwood Village, Colorado, United States Stonebridge Companies Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Stonebridge Companies. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Check-In/Check-Out:...

  • Customer Service Representative

    2 months ago

    Greenwood Village, United States Groove Toyota Scion Full time

    **Customer Service Representative** at Groove Toyota 5460 S. Broadway, Englewood, CO 80113 Groove Toyota is hiring a highly driven, results-oriented Customer Service Representative to join our growing service department team in Englewood, CO!! **Competitive Pay, Fun, Work/Hard Play Environment, and Opportunity for Growth!!** **What We Offer:** * A career...

  • Financial Services Representative

    2 weeks ago

    Queens Village, New York, United States John Hogan - State Farm Agent Full time

    Job OverviewBenefits:Roth IRA optionsPerformance-based bonusesCompany eventsCompetitive salary structureCareer advancement opportunitiesPaid time offProfessional training and developmentPosition SummaryA successful State Farm Agent is looking for a qualified professional to fill the role of Financial Services Representative. We are in search of a dynamic...

  • Customer Care Representative

    4 months ago

    Greenwood Village, United States Independent Financial Services Full time

    This role has the opportunity to work hybrid. During the interview process, our Talent Acquisition Team will share additional details with you. The Customer Care Representative will be responsible for front line call resolution relating to financial Customer Care, Representative, Customer Service, Financial, Systems, Retail, Banking, Payment

  • Customer Service Representative

    2 months ago

    Westlake Village, United States iPayment Full time

    The Customer Service Representative is responsible for answering merchant inquiries in a high-volume, fast paced call center environment. They are required to meet/exceed merchant expectations and maintain an excellent image for the company. By leveraging probing questions and effective listening skills, the Customer Service Representative will provide...

  • Guest Services Representative

    2 weeks ago

    Incline Village, Nevada, United States Hyatt Vacation Ownership Full time

    Hourly Compensation: $23.00 Are you seeking a workplace where significant moments are created collaboratively? At Hyatt Vacation Club (HVC), we fulfill vacation aspirations for travelers globally within a supportive, welcoming, and aesthetically pleasing work atmosphere. As a Guest Services Representative at HVC, your role will involve facilitating memorable...