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Scheduling Representative

4 months ago

Hickory, United States Center For Emotional Health Full time
Job DescriptionJob DescriptionSalary: $15/hour

Growing Private Psychiatry office with 40+ locations looking for quality staff to grow with us

The demand for treatment for behavioral health issues continues to increase. Center for Emotional Health is experiencing tremendous growth and expansion in outpatient behavioral health services that blend human connection with science-based care.

As a Scheduling Department Representative, you will contribute to a positive patient experience by providing excellent customer service to all patients, Physician Assistants/Licensed Therapists, and other support staff through interactions on the phone. Additionally, this position will coordinate and organize appointments and documentation to facilitate the smooth running of the medical environment and support the delivery of quality patient care.

Qualifications/Duties

  • High School Diploma or equivalent
  • 1+ years of customer service experience
  • Similar experience within a healthcare setting preferred
  • Multi-line phone experience
  • Proficient computer skills, including MS Office (Word and Excel, Outlook, PowerPoint)
  • Ability to work in a fast-paced, team-oriented environment
  • Demonstrated problem-solving skills
  • Excellent interpersonal and verbal/written communication skills
  • Strong organizational skills and attention to detail

Benefits

  • Medical, Dental, Vision Group Health Insurance with employer contribution
  • 401K Retirement plan with employer match
  • PTO to begin at 90 days
  • Aflac supplemental insurance
  • $15 hourly rate, Full Time

Work hours range from 8:00 AM-5:00 PM, closed 12 PM-1 PM for lunch daily. M-F, no nights, no weekends.


At Center for Emotional Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on total health. Center for Emotional Health is in-network with most major health insurance providers and has more than 40 locations across North Carolina and Florida.


*Please do not contact the office(s) regarding hiring. All hiring is conducted via email.