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Senior Customer Service Rep

6 months ago

Simi Valley, United States FASTSIGNS of Long Beach and Torrance Full time
Job DescriptionJob DescriptionFast-growing visual communications company seeks Customer Service Rep person with interest in Project Coordination. The successful candidate:

  • Serves as first point of contact for walk-ins, email, and telephone customers.
  • Works with management and support teams to satisfy customers and generate revenue in line with companys vision and values.
  • Responsible for sales activities from lead generation through project management.
  • Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.
Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.

The successful candidate has:
  • Inside Sales 3+ years experience
  • Customer Service skills and experience
  • Sign shop experience
Open to applicants with and without a college degree.

We offer these benefits:
  • Generous compensation above industry average
  • Paid time off vacation and sick days
  • Participation in bonus program
  • Medical, Dental, Vision, and Life Insurance provided at no charge for employee.
We look for a talented person adept at:
  • Working with customers at front counter doing consultative sales
  • Providing detailed communications via email, phone, in person
  • Consulting, troubleshooting, problem-solving to create signs for customers
  • Meeting sales targets (monthly and annually)
  • Scheduling appointments as needed
We provide a company culture that is:
  • Team-oriented cooperative and collaborative
  • People-oriented supportive, focused on fairness; enjoys interacting with people
  • Detail-oriented focused on quality and precision
FASTSIGNS of Simi Valley has been in business for 20 years. We are a small business and veteran owned. We love a challenging and fun environment and look forward to growing our team