Lead Behavioral Health Technician and Driver

4 weeks ago

Ann Arbor, United States New Oakland Family Centers Full time
Job DescriptionJob DescriptionNew Oakland Family Centers provides comprehensive behavioral health and substance abuse services for consumers across Michigan, in both outpatient and partial hospitalization settings.

Location: Ann Arbor

Schedule: Monday-Friday 8:00 am – 4:30 pm or other full-time equivalent. Driving hours will vary based on census, route, and/or other factors

Reports To: Director of Behavioral Health Technician Team / Behavioral Health Technician Supervisor / Manager of Behavioral Health Technician Team / Clinical Director / Clinical Supervisor

Compensation: Hourly Employee; $21-$22/hour. Commensurate with experience.

Position Summary: The Lead Behavioral Health Technician/Driver is a full time position comprised of multiple clinical and administrative responsibilities related to the FACE to FACE Partial Hospital Day Program. The Lead Behavioral Health Technician/Driver is an exemplary employee who provides leadership and policy reinforcement assistance in support of New Oakland Family Centers’ mission.

Desired Skills:

  • Adapts quickly to changing situations and environments.
  • Demonstrates accountability for self and team functions.
  • Maintains a high level of self-awareness in personal and professional interactions.
  • Effectively multitasks and delegates responsibilities to ensure efficient workflow.
  • Shows decisiveness in making timely and effective decisions.

Essential Duties / Functions:

  • Assists Technician Supervisor and Managers of Behavioral Health Technicians with mentoring/leadership/training of behavioral technician staff, policy reinforcement, route planning, and other tasks as needed.
  • Serves as a liaison among leadership and behavioral health technicians as needed.
  • Takes the lead in designing and implementing efficient routes for consumer transportation. This includes analyzing traffic patterns, client locations, and scheduling requirements to ensure timely and cost-effective transportation services.
  • Collaborates with the Behavioral Health Technician leadership team to continuously improve route planning and adapt to changing consumer needs and operational conditions.
  • Oversees the inventory of site supplies, ensuring accurate tracking and timely restocking. Monitors usage levels, anticipates future needs, and places supply orders to maintain optimal inventory levels.
  • Enforces adherence to daily operational expectations by holding technicians accountable to professional standards and facility policies/procedures, monitoring performance and providing feedback to leadership team.
  • Allocates room assignments for technicians by assessing the specific requirements of the milieu and ensuring optimal distribution of resources and skills to meet operational demands.
  • Acts in accordance with professional standards and the policies/procedures of the facility and actively participates as a positive member of the clinic environment.
  • Transports consumers to and from the facility, ensuring compliance with all safety requirements and protocols.
  • Co-facilitates group therapy sessions in conjunction with a licensed clinician.
  • Interacts with clients daily and assists them in working toward milieu goals.
  • Appropriately handles any crisis situation that may occur such as: CPI-approved physical intervention if necessary; CPR if necessary and pursuing eloping clients.
  • Oversees and participates in meals and snack times with clients.
  • Adheres to rotation schedules; both milieu and monitoring of clientele until under supervision of parent/legal guardian.
  • Performs light daily straightening of the milieu to ensure a clean and organized environment. Replenishes supplies as needed to maintain adequate stock levels and support the smooth operation of daily activities.
  • Responsible for cleaning up bodily functions (i.e., urine, feces, emesis, etc.) while clients are under milieu care, ensuring a safe and hygienic environment.
  • Completes documentation as required by the clinic’s policies and procedures.
  • Communicates daily with FACE to FACE staff regarding clinical and administrative issues/activities.
  • Provides coverage to all NOFC locations, as instructed by the Behavioral Health Technician leadership team.
  • Fulfills all initial and ongoing training requirements.
  • Performs other duties as assigned.

Qualifications: Bachelor/Pre-bachelor’s degree in social work, psychology, or counseling is highly preferred. High school graduate or equivalent required. 1-2 years of mental health experience required. Must be able to work well with all types of people and all populations including children. Must possess a current Michigan Chauffeur’s license. Approved driving record is required.

Working Conditions: Staff needs to be prepared to be actively involved with clients an on occasion may need to use approved CPI techniques or pursue eloping clients. Staff needs to be flexible, as they may be asked to assist with coverage at another site due to census population, absences, etc.

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