Senior Behavioral Health Technician and Driver

4 weeks ago


Ann Arbor, United States New Oakland Family Centers Full time
Job DescriptionJob DescriptionNew Oakland Family Centers provides comprehensive behavioral health and substance abuse services for consumers across Michigan, in both outpatient and partial hospitalization settings.

Location: Ann Arbor

Schedule: Monday-Friday 8:00 am – 4:30 pm or other full-time equivalent. Additional hours may be available under Transend Transportation.

Reports To: Director of Behavioral Health Technician Team / Behavioral Health Technician Supervisor / Manager of Behavioral Health Technician Team / Clinical Director / Clinical Supervisor / Lead Behavioral Health Technician

Compensation: Hourly Employee; $19-$20/hour. Commensurate with experience.

Position Summary: The Senior Behavioral Health Technician/Driver is a full time position comprised of multiple clinical and administrative responsibilities related to the FACE to FACE Partial Hospital Day Program. The Senior Behavioral Health Technician/Driver is an exemplary employee who provides leadership and policy reinforcement assistance in support of New Oakland Family Centers’ mission.

Desired Skills:

  • Ability to be flexible and a team player.
  • Strong communication and interpersonal skills.
  • Ability to reason and problem solve.
  • Exhibits a growth mindset, consistently seeking opportunities for learning and improvement.
  • Adapts quickly to changing situations and environments.

Essential Duties / Functions:

  • Assists Technician Supervisor and Lead Technician staff with mentoring/leadership/training of behavioral technician staff, policy reinforcement, route planning, and other tasks as needed.
  • Serves as a liaison among leadership and behavioral health technicians as needed.
  • Assists with designing and implementing efficient routes for consumer transportation, including but not limited to analyzing traffic patterns, client locations, and scheduling requirements to ensure timely and cost-effective transportation services.
  • Assists with overseeing the inventory of site supplies, ensuring accurate tracking and timely restocking.
  • Acts in accordance with professional standards and the policies/procedures of the facility and actively participates as a positive member of the clinic environment.
  • Transports consumers to and from the facility, ensuring compliance with all safety requirements and protocols.
  • Co-facilitates group therapy sessions in conjunction with a licensed clinician.
  • Interacts with clients daily and assists them in working toward milieu goals.
  • Appropriately handles any crisis situation that may occur such as: CPI-approved physical intervention if necessary; CPR if necessary and pursuing eloping clients.
  • Oversees and participates in meals and snack times with clients.
  • Adheres to rotation schedules; both milieu and monitoring of clientele until under supervision of parent/legal guardian.
  • Performs light daily straightening of the milieu to ensure a clean and organized environment. Replenishes supplies as needed to maintain adequate stock levels and support the smooth operation of daily activities.
  • Responsible for cleaning up bodily functions (i.e., urine, feces, emesis, etc.) while clients are under milieu care, ensuring a safe and hygienic environment.
  • Completes documentation as required by the clinic’s policies and procedures.
  • Communicates daily with FACE to FACE staff regarding clinical and administrative issues/activities.
  • Assists with coverage to various NOFC locations, as instructed by Behavioral Health Technician leadership team.
  • Fulfills all initial and ongoing training requirements.
  • Performs other duties as assigned.

Qualifications: Bachelor/Pre-bachelor’s degree in social work, psychology, or counseling is preferred. High school graduate or equivalent required. Must have 1-2 years of mental health experience, 1 year of NOFC experience preferred. Must be able to work well with all types of people and all populations including children. Must possess a current Michigan Chauffeur’s license. Approved driving record is required.

Working Conditions: Staff needs to be prepared to be actively involved with clients an on occasion may need to use approved CPI techniques or pursue eloping clients. Staff needs to be flexible, as they may be asked to assist with coverage at another site due to census population, absences, etc.



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