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Field Technician

3 months ago

North Richland Hills, United States HomeSmiles Keller Full time
Job DescriptionJob DescriptionBenefits:
  • Career Advancement Opportunities
  • Paid Sick Days
  • Competitive salary
  • Flexible schedule

Company Overview
HomeSmiles is the one-stop shop for safe and healthy property maintenance solutions. Our 18-point approach protects clients and their investments from dangerous conditions and unexpected repairs.

Job Summary
As a successful Field Technician, you should have excellent troubleshooting skills, plenty of field experience, and the ability to adapt to a changing work schedule. A top-level Lead Service Technician efficiently manages all service callouts, providing high-quality service and maintenance for any job size.

Responsibilities
  • Respond to customer callouts and field dispatches.
  • Meet with the client to greet them and explain the services you will be providing.
  • Ensure the client signs the Terms and Conditions before work begins.
  • Complete the services with the utmost care and professionalism.
  • Conduct routine equipment servicing out in the field.
  • Inspect and troubleshoot equipment failures.
  • Install and test new equipment.
  • Provide preventive equipment maintenance.
  • Provide technical training on new equipment installations.
  • Maintain equipment stock in the company vehicle.
  • Complete job reports.
  • Provide the type of customer service that would achieve a 5-star review.
Qualifications
  • High school diploma or GED.
  • Ability to travel locally and work according to a changing schedule.
  • Excellent time management skills.
  • Mechanical and electrical skills.
  • Ability to problem-solve.
  • Good communication and training skills.
  • Physically fit and able to work with heavy equipment.