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Mathnasium Director of Sales and Membership

4 months ago

Oak Park, United States Mathnasium (ID: 3201801) Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Bonus based on performance
  • Health insurance

About the Opportunity:

Mathnasium's mission is to make math make sense to kids and, in so doing, build their confidence and a deep understanding and lifelong love of mathematics. This opportunity is great for a people-person, and will involve explaining the benefits of Mathnasium to new and prospective clients, and showing them how we can help change their child's life through math Were looking for an outgoing and organized individual to serve as our Director of Sales and Membership. For the right candidate, this opportunity presents a promising career focused on helping the community, students achieve educational success, and a rich experience developing professional skills.

Why Work with Us


  • Were the #1 supplemental math education company in the world
  • Training on the most efficient and effective math teaching principles and best practices
  • Paid training
  • Fun, rewarding, and fulfilling working environment
  • Health Insurance and 401k options
  • Opportunities for growth; we promote from within
  • Professional development opportunities
  • Be part of a team of people who all LOVE what we do
  • Discounted rates for family members
  • Help build students confidence and change lives through math
  • No early mornings needed School year hours are from 12:00 to 8:30 pm
  • Supportive, encouraging, energetic and fun environment

Responsibilities:

  • Meet with prospective members, wherein you will conduct Free Trial Sessions with new students using Mathnasium's teaching methods & guide them through enrolling in our program as part of our sales process
  • Professionally answer incoming calls from interested parents and book sessions while answering all questions related to the Mathnasium program
  • Track and document all parent communication in our CRM system
  • Conduct daily follow up using the task bar in our internal system
  • Ensure exemplary customer service for all current and prospective members
  • Onboard new members to help grow and maintain the number of students we serve
  • Build strong rapport with our students and their families, create a safe educational environment while demonstrating the magic of Mathnasium
  • Administer and grade assessments for new/prospective students and discuss results and learning plan with parents
  • Communicate with other directors about educational needs of students
  • Conduct customer service check in calls
  • Run payments through our payment processor
  • Help customers with anything related to their membership- whether that is a temporary pause, a change in frequency, quitting, etc.
  • Assist with local marketing, community outreach, and school relationship building
Qualifications:


  • Math competency through at least Algebra 1
  • Must be comfortable and confident making and answering phone calls
  • Competency with computers, software, basic Microsoft/Google Suites
  • Must be friendly, professional, and welcoming
  • Must possess a passion for math and working with kids
  • Excellent interpersonal and professional communication skills
  • Willingness to learn and be trained
  • Enthusiastic people person
  • Strong organizational skills
Preferred but not Required:


  • Previous sales, phone, or customer service experience
  • Fluent in Spanish
  • Experience working with children
  • Teaching or tutoring experience