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Front Desk Coordinator/Reception

2 months ago

Naples, United States PhysMed Naples Full time
Job DescriptionJob Description

Personable, Caring, Attention to Detail??...
PhysMed is looking for you

Our Front Desk Clinic Coordinator/Reception position is ideal for dynamic and friendly team members with a professional attitude and a desire to create the best possible patient experience

We're seeking candidates with prior work experience within patient and/or customer service and scheduling. Communication skills (phone and online), and team coordination skills are a must
Training to our particular processes will be provided to the hired candidate. 

Monday - Friday position

Bilingual fluency (English/Spanish).

Benefits

  • Medical, dental, and vision insurance
  • Short Term Disability 
  • Life Insurance 
  • Pet Insurance
  • Vacation 
  • Sick Time

Responsibilities

  • Greeting and welcoming patients
  • Scheduling and reminding patients of appointments to complete their care
  • Communication and documentation including email, EHR and general administrative processes
  • Making, receiving, and following up on phone calls
  • Verifying new patient paperwork is completed, scanned and labeled properly
  • Addressing or properly directing any patient concerns or questions
  • Other various other responsibilities ensure a great patient experience

Qualifications

  • Ability to learn from others and be a dependable team member
  • Multi-tasking and organizational abilities
  • Interpersonal skills and  
  • Basic working knowledge of commonly used computer applications and office equipment
  • Medical experience is not necessary but is preferred

We look forward to learning more about your qualifications and interest in joining our PhysMED team

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.