Key Account Manager

1 month ago

Cincinnati, United States Bemana, LLC Full time
Job DescriptionJob Description

Bemana is searching for a Key Account Manager to join the team of a nationwide packaging manufacturer. Candidates must live within reasonable driving distance of major accounts- mainly in the Cincinnati, OH/ Louisville, KY area. Travel up to 50%.

Essential Duties and Responsibilities

  • Co-Develops and implements strategies to maintain and/or expand sales within the existing account with the input from the regional account managers and/or Operations

  • Interfaces with the customer to understand the customer's overall objectives and requirements. Prepares a plan for each account to identify what and how short and long-term needs may be met.

  • Contacts customers on a regular basis to maintain account relationship, advise of new product and service offerings, and obtain feedback on products. Shares details with customers on additional offerings to provide value added service. Serves as a point of escalation for issues or activities that the customer encounters during product utilization. Expedites the resolution of customer problems/complaints.

  • Develops joint-business plan with the customers focused on key metrics and deliverables in the areas of growth, innovation, service, quality, and customer satisfaction.

  • Summarizes and reports out on aggregate sales, business development, service and quality performance (customer scorecard). Provides reports on the budget and sales activity for a given period of time.

  • Coordinates and manages product training and technical presentations with regional account managers at the branch and corporate level centered on valued added capabilities and services.

  • Ensures that customer projects and other key deliverables are being supported and executed effectively to deliver service excellence.

  • Serves as point of escalation and expedites the resolution of customer issues & problems.

  • Ensures that sales, quality, scheduling and customer service departments provide post implementation support to assigned accounts / customers. Provides feedback to marketing and product engineering teams for future product enhancements. Shares ideas and customer needs throughout all phases of product life cycle (plan, design, integrate, install, manage).

  • Collaborates with key functional stakeholders including Customer Service, Operations, NPD, Supply Chain and Finance to ensure we are meeting requirements and delivering a positive customer experience.

  • Ensures updated communication and compliance on company policies including pricing, inventory, payment, freight and Terms & conditions.

  • Works with the company's direct and distribution sales teams on project collaboration, cross-selling and product training.

  • Collaborates with Marketing on participation in trade shows, industry associations as well as the acquisition of business intelligence, leads and collateral to drive profitable growth

  • Manages contacts, leads opportunity pipeline and new product development request via CRM.

  • Develops and delivers quotes, proposals and presentations to facilitate business acquisition

  • Establishes and executes against new customer acquisition plan with focused targets in key markets that will deliver results in alignment with our strategy.

  • Reviews performance metrics and works with manager to calibrate on focus and alignment.

  • Provides input and feedback on marketing trends and new product and service opportunities

Education/Experience:

  • Bachelor's degree (B. A.) from four-year college or university with minimum of 10 years related Sales and Business Development experience; or equivalent combination of education and experience.

  • Demonstrated ability to manage key accounts and develop new business

  • Strong negotiation and value selling skills

  • Strong interpersonal communication and presentation skills

  • Demonstrates good situation assessment and decision-making skills

  • Solid business acumen with good financial and analytical competence

  • Thrives in a team selling environment

  • Role will be focused primarily on direct sales growth and management

  • Molded Plastic experience a plus.

  • Technical experience in operations and package engineering is a plus

Application Process

If your experience matches the description above, submit your resume, and one of our recruiters will be in touch to tell you more about the position and learn more about your experience and aspirations.

If your experience does not match this job description, we still encourage you to reach out to one of our recruiters, so we can learn about your professional aspirations for future job openings.

About Bemana

Bemana provides recruitment services to companies in the equipment and industrial sectors while also helping job seekers advance their careers with companies that share their values. Through a rigorous selection and interviewing process, we are focused on growing companies with employees that are committed to their mission and passionate about their products and services.

Welcome to Bemana and we look forward to getting to know more about you.

Referral Program

Bemana offers a $500 reward for referrals that lead to a hire. So, if this job or location is not for you, but you know someone that might be interested, send them this link and we'll send you a check if they get hired. Terms & conditions apply.


  • Key Account Manager

    1 month ago

    Cincinnati, United States Blue Signal Search Full time

    Key Account Manager Our client is a leading manufacturer of plastic and organic packaging solutions, known for their commitment to quality and innovation. They are seeking an experienced Key Account Manager to drive direct sales growth, manage key accounts, and develop new business opportunities. The successful candidate will play a crucial role in...

  • Key Account Manager

    4 weeks ago

    Cincinnati, United States Blue Signal Search Full time

    Key Account Manager Our client is a leading manufacturer of plastic and organic packaging solutions, known for their commitment to quality and innovation. They are seeking an experienced Key Account Manager to drive direct sales growth, manage key accounts, and develop new business opportunities. The successful candidate will play a crucial role in...

  • Key Account Manager

    1 month ago

    Cincinnati, Ohio, United States Amgen Full time

    Territory: Cincinnati, Dayton, OHHOW MIGHT YOU DEFY IMAGINATION?If you feel like youre part of something bigger, its because you are. At Amgen, our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies. We are global collaborators who achieve togetherresearching, manufacturing, and...

  • Key Account Manager

    4 weeks ago

    Cincinnati, United States Baxters North America Inc Full time

    Job DescriptionJob DescriptionScope of Job: This position is responsible for both new business development and everyday management of accounts with primary emphasis in the Nutrition/Diet channel, with additional accounts within scope for future development. The primary responsibility includes managing every aspect of daily operations for a portfolio of...

  • Key Account Manager

    1 month ago

    Cincinnati, United States ITW Evercoat Full time

    Job DescriptionJob DescriptionCompany DescriptionITW Evercoat is the global leader in the manufacture of professional auto body repair fillers and putties, adhesives, professional car care, recreational marine patch and repair products. Evercoat is a division of Illinois Tool Works Inc within the ITW Performance Polymers and Fluids segment.  We are known...

  • Key Account Manager

    1 month ago

    Cincinnati, United States ITW Evercoat Full time

    Job DescriptionJob DescriptionCompany DescriptionITW Evercoat is the global leader in the manufacture of professional auto body repair fillers and putties, adhesives, professional car care, recreational marine patch and repair products. Evercoat is a division of Illinois Tool Works Inc within the ITW Performance Polymers and Fluids segment.  We are known...

  • Key Account Manager, Albertsons

    4 weeks ago

    Cincinnati, United States Sabra Dipping Company Full time

    Sabra makes America’s most iconic and beloved hummus and a delicious range of plant-based dips and spreads. We are dedicated to uniting and delighting the world around planet-positive food.Sabra was founded in 1986 in Astoria, Queens and is headquartered in White Plains, New York. Sabra’s 500+ team members proudly produce hummus in Chesterfield County,...

  • Key Account Executive

    2 weeks ago

    Cincinnati, Ohio, United States Stryker Full time

    Why join Stryker?We are proud to be named one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine Learn more about our award-winning organization by visiting The Key Account Executive (KAE) will be responsible for contracting and account management activities driven through Corporate Supply Chain relationships within named...

  • Key Account Executive

    4 weeks ago

    Cincinnati, United States Stryker Full time

    Why join Stryker?We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting The Key Account Executive (KAE) will be responsible for contracting and account management activities driven through Corporate Supply Chain relationships within...

  • Account Manager

    1 month ago

    Cincinnati, United States ProActivate Full time

    Our client has been a leading manufacturer of premium high-purity solvents since 1975. Our client sells high-purity solvents directly to primarily Pharmaceutical, Bio-Tech, and Life Science clients and often under the private label of partner distributors like Fisher Scientific.Location: Cincinnati, OhioJob Description:As a successful Account Manager, you...

  • Account Manager

    4 weeks ago

    Cincinnati, United States ProActivate Full time

    Our client has been a leading manufacturer of premium high-purity solvents since 1975. Our client sells high-purity solvents directly to primarily Pharmaceutical, Bio-Tech, and Life Science clients and often under the private label of partner distributors like Fisher Scientific.Location: Cincinnati, OhioJob Description:As a successful Account Manager, you...

  • Accounting Manager

    2 weeks ago

    Cincinnati, United States Stage 1 Financial Full time

    Job DescriptionJob DescriptionGrandin Solutions (an Atlantix Partners company) is a regional consulting firm that partners with prominent companies in the greater Cincinnati area and beyond to help them achieve their goals and successfully complete projects. As part of our remarkable growth, we are seeking an Accounting Manager to join our team.In this role,...

  • Accounting Manager

    4 weeks ago

    Cincinnati, United States Stage 1 Financial Full time

    Job DescriptionJob DescriptionGrandin Solutions (an Atlantix Partners company) is a regional consulting firm that partners with prominent companies in the greater Cincinnati area and beyond to help them achieve their goals and successfully complete projects. As part of our remarkable growth, we are seeking an Accounting Manager to join our team.In this role,...

  • Manager of Technical Accounting

    1 month ago

    Cincinnati, United States Kroger Full time

    Job Description Manage all aspects of the company s accounting policies and provide support for external financial reporting. This includes updating and reviewing current policies and identifying and developing new policies that are needed due to new accounting pronouncements and business transactions. Establish, coordinate and document accounting processes...

  • Bilingual Account Manager

    1 month ago

    Cincinnati, United States Hilti Corporation Full time

    What's the role? Account Managers are the direct link between Hilti and the customer. Consistently recognized by Selling Power Magazine as a top company to sell for, Hilti is a world-leading manufacturer and supplier of quality, innovative, and specialized tool and fastening systems for professional users in a variety of construction trades. Who is Hilti?...

  • Account Manager

    1 month ago

    Cincinnati, United States GroundSystems Full time

    Job DescriptionJob DescriptionJob Purpose The Account Manager is the primary customer contact for contracted accounts. Account managers are responsible for timely follow up and follow thru with customer to ensure a positive relationship, complete satisfaction and renewal of accounts. Account Managers propose non-contracted landscape enhancements to meet the...

  • Account Manager

    2 weeks ago

    Cincinnati, Ohio, United States Burtch Works Full time

    ACCOUNT MANAGER REPORTING TO: Chief Executive Officer EMPLOYMENT STATUS: Exempt JOB TYPE: Full-time OVERVIEW: Burtch Works is an innovative high growth company that is disrupting the traditional staffing and recruiting model. Founded by top industry executives, Burtch Works has created a dynamic approach to solve complex problems and create desired...

  • Account Manager

    2 weeks ago

    Cincinnati, United States Burtch Works Full time

    ACCOUNT MANAGER REPORTING TO: Chief Executive Officer EMPLOYMENT STATUS: Exempt JOB TYPE: Full-time OVERVIEW: Burtch Works is an innovative high growth company that is disrupting the traditional staffing and recruiting model. Founded by top industry executives, Burtch Works has created a dynamic approach to solve complex problems and create desired...

  • Corporate Account Manager

    1 month ago

    Cincinnati, United States RelaDyne Full time

    Job DescriptionJob Title: Corporate Account ManagerJob Objective: To support existing business with a focus on share of wallet (SOW) as well as develop and grow new corporate lead business opportunities. Satisfy the needs of the customer in an efficient, timely, and courteous manner. Specifically focus on growing sales, profitability, and reinforcement of...

  • Corporate Account Manager

    4 weeks ago

    Cincinnati, United States RelaDyne Full time

    Job DescriptionJob Title: Corporate Account ManagerJob Objective: To support existing business with a focus on share of wallet (SOW) as well as develop and grow new corporate lead business opportunities. Satisfy the needs of the customer in an efficient, timely, and courteous manner. Specifically focus on growing sales, profitability, and reinforcement of...