Key Account Manager

1 month ago

Cincinnati, United States ITW Evercoat Full time
Job DescriptionJob DescriptionCompany Description

ITW Evercoat is the global leader in the manufacture of professional auto body repair fillers and putties, adhesives, professional car care, recreational marine patch and repair products. Evercoat is a division of Illinois Tool Works Inc within the ITW Performance Polymers and Fluids segment.  We are known for our unique 80/20 business model and core values of Integrity, Respect, Trust, Shared Risk and Simplicity. Illinois Tool Works (ITW) is a Fortune 200 Company headquartered in Glenview, IL.

Job Description

As Key Account Manager you will have primary responsibility to develop and maintain profitable relationships with significant direct-buying customers.  Through your technical knowledge of our products, understanding of customer operations, and use of Sales Excellence tools/processes you will grow our business with established accounts and work with these key distributor customers to drive Evercoat products to end users. This is a remote based position which may work primarily out of a home office covering a territory that encompasses CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VT. 

Essential Duties and Responsibilities:

  • Develop productive business relationships with key, cross-functional personnel across all levels of the organization with your assigned ‘80’ customers
  • Negotiate pricing and rebate programs with assigned customers to ensure sales goals are being met while maintaining or exceeding margin expectations
  • Cultivate and use deep knowledge of assigned ‘80’ customers and their business to identify profitable growth opportunities
  • Accurately outlook future sales and form strategic sales plans for each customer account
  • Collaboratively works cross-functionally with internal departments to ensure customer satisfaction and problem resolution
  • Serve as a business representative at major industry events, conferences, tradeshows, expositions, and assigned customer events
  • Other duties as assigned

Deliverables

  • Achieve targeted sales plan for profitability and revenue in designated accounts
  • Increase share at assigned accounts by target percentage above rate of market growth
  • Develop cross-functional relationships across multiple customer geographical locations
Qualifications

Education and Experience:

  • Bachelor’s Degree in Business or other related field or additional equivalent work experience
  • 5 years relevant sales experience
  • Prior experience with Automotive Aftermarket and/or distribution based selling is a plus

Qualifications and Skills:

  • Proven ability to influence customers
  • Technical aptitude
  • Ability to analyze sales data to determine appropriate actions to improve account position 
  • Results driven with ability to manage multiple priorities with highly effective follow-up skills
  • Excellent interpersonal, communication, program management and presentation skills with ability and willingness to communicate, and work with other regions and locations.
  • Proven ability to generate respect and trust from staff and external customers/contacts, including the ability to work collaboratively with colleagues and staff to create a results driven, team- oriented environment.
  • Travel up to 50%


Additional Information

All your information will be kept confidential according to EEO guidelines.

ITW is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  

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