On-Call Troubleshooter

4 weeks ago


Philadelphia, United States Alpha Vending LLC Full time
Job DescriptionJob Description

Got flexible schedule? Alpha Vending LLC is looking for a On-Call Field Troubleshooter to join our growing team. He/she will be responsible for providing on-site client installation, repairs, and maintenance of client's equipment.

The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.

Responsibilities:

  • Support the client – Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free. Maintain relationships with customers and follow company guidelines.
  • Equipment and service – Troubleshoot each problem and guide customers on how to properly use equipment. Create reports of customer service calls. Make suggestions for equipment upgrades while maintaining the current inventory.

Requirements:

  • High school diploma or GED required; Bachelor's degree or certification preferred
  • Ability to build strong relationships with the customer and display excellent communication skills
  • Ability to manage your workflow in a timely and consistent manager
  • Ability to lift to 55 pounds
  • Problem-solving skills and mechanical aptitude
  • Computer skills including Microsoft office
  • Knowledgeable about all safety requirements
  • Ability to be ON-CALL

*In order to share details on the product line and commission structure during the interview process you might be asked to sign a confidentiality and non-disclosure agreement.

Powered by JazzHR

jPd3iPuQ7X



  • Philadelphia, United States U.S. Facilities Full time

    On-Call Building Engineer-26 Philadelphia, PA, USA Req #158 Wednesday, February 14, 2024 U.S. Facilities, Inc., a consolidated facility management service, is seeking On-Call Building Engineers with a Class A Philadelphia License. Responsibilities will include maintenance, repair and monitoring of building automation systems, HVAC and associated...


  • Philadelphia, United States US Facilities Inc Full time

    On-Call Building Engineer-26 Philadelphia, PA, USA Req #158 Wednesday, February 14, 2024 U.S. Facilities, Inc., a consolidated facility management service, is seeking On-Call Building Engineers with a Class A Philadelphia License. Responsibilities will include maintenance, repair and monitoring of building automation systems, HVAC and associated...


  • Philadelphia, United States US Facilities Inc Full time

    On-Call Building Engineer-26 Philadelphia, PA, USA Req #158 Wednesday, February 14, 2024 U.S. Facilities, Inc., a consolidated facility management service, is seeking On-Call Building Engineers with a Class A Philadelphia License. Responsibilities will include maintenance, repair and monitoring of building automation systems, HVAC and associated...


  • Philadelphia, United States U.S. Facilities Full time

    On-Call Building Engineer-26 Philadelphia, PA, USA Req #158 Wednesday, February 14, 2024 U.S. Facilities, Inc., a consolidated facility management service, is seeking On-Call Building Engineers with a Class A Philadelphia License. Responsibilities will include maintenance, repair and monitoring of building automation systems, HVAC and associated...

  • Call Center Agent

    1 week ago


    Philadelphia, United States South Mountain Healthcare & Rehabilitation Center Full time

    We are searching for a polite, professional call center agent to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center agent may handle a high volume of inbound or outbound calls or both and should seek to...


  • Philadelphia, United States Channel Partners Group Full time

    We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both...


  • Philadelphia, PA, United States US Facilities Inc Full time

    On-Call Building Engineer-26 Facilities, Inc., a consolidated facility management service, is seeking On-Call Building Engineers with a Class A Philadelphia License. Responsibilities will include maintenance, repair and monitoring of building automation systems, HVAC and associated systems, and environmental controls. Must be able to manage money and...


  • Philadelphia, PA, United States US Facilities Inc Full time

    On-Call Building Engineer-26 Philadelphia, PA, USA Req #158 Wednesday, February 14, 2024 U.S. Facilities, Inc., a consolidated facility management service, is seeking On-Call Building Engineers with a Class A Philadelphia License. Responsibilities will include maintenance, repair and monitoring of building automation systems, HVAC and associated systems,...


  • Philadelphia, United States Tech Connected Full time

    **Position**: Call Centre Representative **Location**: Philadelphia, PA **About the Role**: We are seeking motivated and empathetic individuals to join our team as Call Centre Representatives in Philadelphia. As a Call Centre Representative, you will be the first point of contact for our customers, assisting them with inquiries, providing information, and...

  • Part/Full Time

    2 months ago


    Philadelphia, United States Kastle Systems Full time

    Process customer calls for assistance Troubleshoot system malfunctions Dispatch technical personnel for repair system malfunctions Perform Fire disregard updates on a daily basis Assist in required ongoing training Communicate new policies and procedures all among shifts and Operations Center personnel Perform monthly evaluations of all shift employees...

  • Part/Full Time

    2 months ago


    Philadelphia, United States Kastle Systems Full time

    Process customer calls for assistance Troubleshoot system malfunctions Dispatch technical personnel for repair system malfunctions Perform Fire disregard updates on a daily basis Assist in required ongoing training Communicate new policies and procedures all among shifts and Operations Center personnel Perform monthly evaluations of all shift employees...

  • Computer Technician

    1 week ago


    Philadelphia, United States Tech Guy on the Go Full time

    This field break/fix position provides a wide range of hardware support and related services. This ever-changing environment presents each technician with various daily events. This team is responsible for completely satisfied customers and helping to grow Tech Guy on the Go’s business in a profitable manner. It is imperative that the Field Service Rep....


  • Philadelphia, United States Worldgate, llc Full time

    **Summary**: The Hardware Technical Service Support Specialist will be responsible for responding to calls through an established hotline and troubleshooting Time Clock Hardware. This position will also travel to customer sites throughout the city of Philadelphia to address and correct time clock hardware issues. A key component to this role is to provide...


  • Philadelphia, United States TEKsystems Full time

    Description: This Healthcare company has recently merged with a few companies. This has caused there to be an influx of calls for the current Service Desk Analysts . An additional spot has been approved to help handle the call volume. What our team will be handling: Level 1 service desk calls (password resets, light troubleshooting with Win 10 and Office...


  • Philadelphia, United States CBIZ Full time

    Status Category: **Full-Time** - Exempt/Non-Exempt: **Exempt** - Scheduled Hours Per Week: **40** - Job Code: **IT174** With over 120 offices and nearly 7,000 associates throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber...


  • Philadelphia, United States Main Line Security Solutions Full time

    **Job description** **BONUS PROGRAM** We are seeking an Electronic Security Technician to join our team! You will install and repair low voltage Security Systems. (Access Control, Alarm Systems, Intercom Systems, Video Surveillance Systems, etc..) **Responsibilities**: - Install and program new alarm and security systems - Troubleshoot and resolve issues...


  • Philadelphia, United States RIT Solutions, Inc. Full time

    RESPONSABILITIES Join an exciting initiative to strengthen our client's privileged access management by integrating CyberArk and IBM Guardium Data Protection and enhancing cybersecurity infrastructure in performance and availability. Provides L2 support for CyberArk, including but not limited to: Resolving user access issues Troubleshooting account failures...


  • Philadelphia, United States RIT Solutions, Inc. Full time

    RESPONSABILITIES Join an exciting initiative to strengthen our client's privileged access management by integrating CyberArk and IBM Guardium Data Protection and enhancing cybersecurity infrastructure in performance and availability. Provides L2 support for CyberArk, including but not limited to: Resolving user access issues Troubleshooting account failures...

  • Supervisor

    1 day ago


    Philadelphia, United States ABM Industries Full time

    **Position Summary Details** Troubleshoot, repair, maintain, and install HVAC and related equipment as assigned. Assume day to day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost effective manner. MUST HAVE VALID DRIVER'S LICENSE MUST HAVE MINIMUM 3YRS SUPERVISORY EXPERIENCE Driving...

  • DevOps Engineer

    2 months ago


    Philadelphia, Pennsylvania, United States Motion Recruitment Full time

    Seeking a skilled DevOps Engineer with expertise in Ansible for automations, on-premises infrastructure management experience, light on-premises Kubernetes proficiency, and scripting abilities in Bash, PowerShell, or Python. The ideal candidate will be responsible for enhancing deployment processes, ensuring system reliability, and optimizing our...