Customer Service

3 weeks ago

Tempe, United States Achieve Full time
Job DescriptionJob DescriptionCompany Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Job Description

As a part of our Member Services team, you’ll impact the lives of everyday people and help them move from surviving to thriving with innovative digital personal finance solutions. From onboarding and new account set up to answering questions and coaching them throughout their journey, you’ll be there every step of the way to provide empathy, care, and guidance when it’s needed most.

This position is 95% work-from-home. Applicants need to be located in the greater Phoenix metro area.

This position is Monday to Friday only. No weekends

Starting Pay:  $19.50

Start Date:  Tuesday, September 3rd

Qualifications

What you’ll do:

  • Communicate with our members via phone, email, and chat exhibiting care in every interaction
  • Listen to our members, providing empathy and solutions to their unique needs
  • Collaborate with your team to share knowledge and best practices
  • Accurately notate customers’ accounts

 

What you’ll bring:

  • Minimum of 1 year of Customer Service experience (call center or retail)
  • High school diploma or equivalent
  • Available for an 8-hour shift Monday - Friday between the hours of 7am - 6pm
  • People-focused approach and solution mindset
  • Ability to handle a high volume of inbound calls
  • Strong communication skills

 



Additional Information

Achieve well-being with:

  • 401 (k) with employer match
  • Medical, dental, and vision with HSA and FSA options
  • Competitive vacation and sick time off, as well as dedicated volunteer days
  • Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
  • Up to $5,250 paid back to you on eligible education expenses
  • Pet care discounts for your furry family members
  • Financial support in times of hardship with our Achieve Care Fund
  • A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

 

Join Achieve, change the future

At Achieve, we’re changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and work-from-home roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

 

Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.

  • Garden Center Merchandiser

    4 days ago

    Tempe, United States National Garden Service Part time

    Job DescriptionJob DescriptionNational Garden Service, founded in 2019, is a full-service, live goods and garden center merchandising company that provides exclusive outdoor floral services for The Kroger Company (and subsidiaries) nationwide. Our company is made up of enthusiastic plant lovers who thrive in a fast paced, seasonally driven environment. We...

  • Customer Service

    2 weeks ago

    Tempe, United States Experis Full time

    Experis has a Customer Service role at a leading Manufacturing Company in Tempe AZ.Don't wait-apply today! What's in it for you? Role: Customer Service Representative Location:Tempe AZ Duration: 15 month contract with potential to perm On-Site Once every two months there will be an on call week (the team rotates) Evenings and weekend, checking mailbox...

  • Customer Service

    3 months ago

    Tempe, United States OneCommunity Full time

    in , , , , 3137 E. Elwood St. , Phoenix, Arizona, United States The Customer Service Representative on our Residential Team works with our network of Affiliates, clients and residents by managing all our clients repair and maintenance needs within our technology platform, One by SMS Assist. in , , 4343 N. Scottsdale Road, Ste. 170, Scottsdale, Arizona,...

  • Customer Service Representative

    7 days ago

    Tempe, Arizona, United States Bob's Discount Furniture Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Specialist at Bob's Discount Furniture. As a key member of our sales team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Customer Service:...

  • Customer Service Ambassador

    2 days ago

    Tempe, Arizona, United States Goettl Air Conditioning Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Experience Representative to join our team at Goettl Air Conditioning. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and providing timely and accurate information to our clients.Key...

  • Customer Service Representative

    1 day ago

    Tempe, Arizona, United States Arizona State University Full time

    Job SummaryThe Arizona State University is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our team, you will be responsible for providing exceptional customer service to students, parents, and other stakeholders, addressing their inquiries and concerns related to financial aid...

  • Customer Service Ambassador

    5 days ago

    Tempe, Arizona, United States Goettl Air Conditioning Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Experience Representative to join our team at Goettl Air Conditioning. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their needs and concerns, and ensuring a positive experience.Key...

  • Customer Service Representative

    2 days ago

    Tempe, Arizona, United States Experis Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Experis. As a Customer Service Representative, you will be responsible for ensuring high customer satisfaction by taking care of fast and reliable customer order/customer request handling throughout the...

  • Customer Service Representative

    5 days ago

    Tempe, Arizona, United States MMC Group Full time

    **Job Summary**MMC Group is seeking a highly skilled Customer Service Representative to join our team in Tempe, AZ. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our business customers through various communication channels.**Key Responsibilities:**• Answer incoming calls, chats, and emails from...

  • Customer Service Representative

    14 hours ago

    Tempe, Arizona, United States Arizona State University Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Arizona State University. As a key member of our Parking and Transit Services department, you will be responsible for providing exceptional customer service to students, faculty, and staff across our four campuses.Key ResponsibilitiesProvide...

  • Customer Service Representative

    2 months ago

    Tempe, United States EMCOR Group Full time

    ** Customer Service Representative** **Job Category****:** Administrative Services **Requisition Number****:** CUSTO018582 Showing 1 location **Job Details** **Description** EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of space worldwide. From corporate campuses to single sites, EFS provides a range of services...

  • Customer Service Representative

    5 days ago

    Tempe, United States Emcor Inc Full time

    About Us: EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and education sectors. Job...

  • Customer Service Representative

    3 months ago

    Tempe, United States zumThing.com Full time

    [Call Center / Remote] - Anywhere in U.S. / Competitive Pay / Benefits (Health-Dental-Vision-PTO-401k) / Equipment Provided / Employee Discount - As a Customer Service Agent you'll:... [Call Center / Fully Remote] - Anywhere in U.S. / 1000 Openings! / Strong Pay / Entry level / Paid Training - As a Customer Service Rep you'll: Develop and maintain a current...

  • Customer Service Representative

    4 hours ago

    Tempe, Arizona, United States American Automobile Association Full time

    **Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at the American Automobile Association. As a key member of our team, you will be responsible for providing exceptional customer service and support to our members.**Key Responsibilities**• Handle customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    2 months ago

    Tempe, United States Emcor Inc Full time

    About Us: EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of space worldwide. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and government sectors. Job Summary: The Customer Service...

  • Customer Service Representative

    1 day ago

    Tempe, Arizona, United States BNP Paribas Bank NV Full time

    We are seeking a highly skilled and dedicated Customer Service Representative to join our team at BNP Paribas Bank NV. As an EFD Customer Service Specialist II, you will play a critical role in providing exceptional customer service and support to our clients.**Job Summary**The Customer Service Representative will be responsible for receiving, recording, and...

  • Customer Service Ambassador

    2 days ago

    Tempe, Arizona, United States Goettl Air Conditioning Full time

    **Job Summary**Goettl Air Conditioning is seeking a highly skilled and customer-focused Customer Experience Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and providing timely and accurate information to our clients.Key...

  • Customer Service Representative

    3 weeks ago

    Tempe, United States First Choice Coffee Services Full time

    Description: First Choice Coffee Services is on a mission to take over the world with our Office Coffee services by providing unbeaten levels of customer service and supplying the best Office Coffee choices. For nearly half a century, First Choice Coffee Services has provided premium office coffee solutions to businesses throughout the United States. We are...

  • Customer Service Representative

    1 month ago

    Tempe, United States Emcor Inc Full time

    About Us: EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and education sectors. Job...

  • Customer Service Representative

    3 days ago

    Tempe, Arizona, United States American Automobile Association Full time

    **Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at the American Automobile Association. As a key member of our team, you will be responsible for providing exceptional customer service and support to our members.**Key Responsibilities**• Handle customer inquiries and resolve issues in a timely and professional...