Assistant Manager

5 days ago


Syracuse, United States AccessCNY INC Full time
Job DescriptionJob Description

Main Function: Provide person centered services and supports to assist the individuals during Community Habilitation services to achieve independence and maintain their health and safety. Responsibilities include: promoting growth and independence with personal needs and ADLs, monitoring health and safety, building advocacy, decision making and community connections, and completion of required documentation.

Duties and Responsibilities:

1. Assist Program Managers with the day to day operations of Community Habilitation services

  • Assist Program Managers with the oversight of the implementation of participants’ Action plans and safeguards by DSPs
  • Assist Program Manager with development and completion of Action plans and monthly notes as directed
  • Assist Program Manager with monitoring the completion of DSP documentation
  • Assist the Program Manager with scheduling as directed
  • Assist the Program Manager with staff training as directed
  • May assume responsibilities of Program Manager during long-term vacancies

2. Provision of services for participants

  • Implement participants’ goals as written in Action plan
  • Assist/support participants with ADL skills including, but not limited to, bathing, toileting, dressing, dining, mobility, as needed
  • Teach participants skills to promote independence including, but not limited to: cooking, money management, literacy, socialization and health and safety
  • Implement behavior guidelines/plans as written
  • Offer choices and opportunities for participants to engage in and increase leisure skills and community activities and connections
  • Offer participants choices and encourage them to make healthy choices
  • Provide support to participants in building friendships and maintaining contact with family and friends
  • Support participants by providing opportunities to increase decision-making and advocacy skills
  • Transport and accompany participants to activities of their choice

3. Monitor and maintain participants’ safety

  • Implement safeguards as written in Action plan
  • Assist with the completion of participant assessments as assigned
  • Monitor and maintain the safety of participants while in the participant’s home, community, and during transportation
  • Obtain and maintain CPR/FA certification and follow Agency procedures as need arises
  • Report participant incidents per Agency standard
  • Utilize pro-active approach to avert and/or de-escalate crisis situations
  • Follow procedures to report emergencies or medical/safety needs/changes of participants

4. Completes required documentation

  • Complete all program documentation in a timely manner and per Agency standards. Documentation includes but not limited to: service notes, behavioral data, program outcomes, etc
  • Completes incident report forms thoroughly and in a timely manner per Agency standards
  • Completes mileage sheets per Agency standards

5. Community and Teamwork

  • Work collaboratively with participants, families, program staff, co-workers and supervisor
  • Attend staff meetings and other meetings/committees as directed by supervisor
  • Attend all required trainings as directed by supervisor and maintain training certifications
  • Participate in Agency-wide events, advocacy, and/or community education.

6. Follows Agency standards and procedures

  • Provides person-centered, quality services
  • Obtains and demonstrates core competencies
  • Follows Agency standards and procedures
  • Maintains compliance with applicable rules and regulations

7. Other duties as assigned

Education/Experience:

High school diploma/GED plus one year experience working with people with disabilities required. Basic word processing and e-mail skills are required.

Conditions of Employment:

Must have a valid New York State driver license in accordance with the Agency Vehicle and Driving Policy and transportation necessary to meet program needs. Must be able to lift 75 pounds. Must have an electronic device that supports the Agency’s EVV (electronic visit verification) system and be willing to use the minimal personal data required for EVV. Successful completion of required orientation and annual training. Must be able to demonstrate teamwork and professionalism. Must be able and willing to demonstrate direct care duties, including personal assistance, as need arises. Must participate and meet established requirements in a database check through the Division of Criminal Justice Services as defined by the State of New York, Office of People with Developmental Disabilities, Chapter 575 of the Laws of 2004. Must participate in successful database checks through the State Central Register of Child Abuse and Maltreatment, HHS Office of Inspector General, Excluded Parties List System, New York Office of Medicaid Inspector General and Specially Designated Nationals.

Reports to:

Community Habilitation Program Manager, DD/ABI Services



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